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TR2 ink upgrade

Easy Fix for VersaWorks Not Recognizing Your Printer After TR2 Upgrade

by Roland DGA Imagination Center Manager / Application Engineer, Scott Burgess

The TR2 upgrade process is pretty smooth for most users, but occasionally, VersaWorks does not register the new ink configuration after the correct process procedures have been followed. This is an easy fix.

If you encounter the error message shown below when installing your newly upgraded printer, follow these steps to resolve the problem:

 versaworks 6 rip

versaworks rip

1. Close out of VersaWorks.
2. Reinitialize the application using the following steps:

a.   Drive to the file at C:Program Ffiles/versaworks/versaworks/versainit
b.   Run the versainit.

You will get the following prompt:

 versaworks rip

c.   Once the initialization is complete,
restart VersaWorks and re-add the printer.


That’s it! VersaWorks should recognize your printer.

Note: Before you initialize the application, please make sure you have saved any files, settings or profiles you may have built in VersaWorks in order to restore them if lost during the initialization.

  • First generation TrueVIS owners should be aware that Roland DG is discontinuing TR INK by February 1, 2021. Upgrade NOW to switch to superior TR2 inks and improved machine performance.
Roland DGA

Roland DGA

Roland DGA supplies inkjet printers, printer/cutters, flatbed printers, and 3D production solutions. In addition to offering the most advanced and reliable equipment in the industry, Roland DGA provides a comprehensive network of information, support, and article content for its dealers and customers.