Service and Support | Roland DGA | Blog
News Views & How-To's

Service & Support

Find Roland DG related info in these service and support blog posts about software upgrades, dealer support, emergency help and assistance and other support issues for our graphics production, dental lab and CNC milling customers.
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Two Ways to Ensure Accurate Circumference Sizing When Printing on Cylindrical Objects

Want to help your customers achieve successful full-wrap prints on cylindrical objects using their Roland DG flatbed and Rotary Rack? Share this week’s Quick Tip with them. It outlines two different ways to accurately measure an object’s circumference and provides useful VersaWorks file setup pointers.

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How to Download Profiles Without Leaving VersaWorks

Roland DGA’s East Coast Imagination Center Manager, Scott Burgess, outlines some easy-to-follow steps that end users can take to make adding profiles to use in VersaWorks faster and easier than ever. Share this Quick Tip with your customers…they’ll thank you for it.

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Provide Time-Saving Short Cuts in VersaWorks

Your customers may not be aware of the convenient “Quick Key” options that exist in VersaWorks. This week’s Quick Tip provides an easy-to-follow lesson on how to save time and effort by employing this useful feature.

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CMYK vs RGB

This week’s Quick Tip focuses on the importance of using RGB color space instead of CMYK when designing images for printed graphics to ensure maximum color vibrancy. Share this information with your customers to help them optimize the quality of their output.

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How to Ensure Quality Prints by “Nozzle Masking” When Using the Rotary Rack

Want to help your VersaUV LEF and LEF2 customers consistently achieve higher quality results when printing on cylindrical objects with the Rotary Rack attachment? Share this week’s Quick Tip with them. Making some simple “Nozzle Masking” adjustments will produce a noticeable difference.

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Roland TV

This week’s Quick Tip focuses on Roland TV – a treasure trove of webinars and other video presentations that enable Roland DG users (and dealers) to access a wealth of information with a click of a mouse. Share this overview with your customers and encourage them to make use of this outstanding, comprehensive resource.

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What’s New: ESM-HOLO

Roland DGA’s e-commerce and media expert, Lily Hunter, answers a few questions to help users achieve optimal results when printing on and cutting new ESM-HOLO Holographic Prism Film with Adhesive.

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V-BOND – the Relaunch

Along with Roland DGA’s recent V-BOND “relaunch” have come many questions about how these specially formulated, affordable inks compare to the other inks we offer. The short answer is, “V-BOND is GREAT!” This week’s Quick Tip will provide you and your customers with a better understanding of V-BOND’s overall quality and versatility.

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How to Generate White or Gloss Special Colors in Versaworks

Want to save your UV customers valuable time and effort during future print projects? Share this week’s Quick Tip with them. It outlines the steps for generating a special color in VersaWorks 6 using the newly added “Auto Generation” tool.

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