Service & Support
Performing proper care and maintenance will help ensure that the VersaSTUDIO BT-12 desktop DTG printer performs optimally over the long haul. Assist your customers in getting the most out their BT-12 printers by sharing these useful cleaning tips with them.
Unlike other Texart family printers, the newly launched XT-640S direct-to-garment printer doesn’t come bundled with ErgoSoft Roland DG Edition Software. It comes with an equally powerful RIP, however – CADLINK Digital Factory Apparel Pro, Roland DG Edition. This Quick Tip informs users about some added-value services included with the new RIP.
Did you know that there are settings within the control panel of Roland DG’s VersaUV LEF Series printers that can make production with these advanced benchtop flatbeds more user-friendly, efficient, and forgiving? This month’s Quick Tip provides an overview. Be sure to share this useful information with your LEF customers – they’ll thank you for it!
Roland DG is constantly adding new and innovative tools to VersaWorks 6 that simplify and automate workflows. However, this week’s Quick Tip covers an “oldie but goodie” that many users may have forgotten about – “Step-and-Repeat.” Read this post to refresh your memory on why this trick is still so relevant and useful.
New features have been added to the latest VersaWorks 6.12 software to further enhance the overall user experience. These include easy access to the Roland DG Connect app from VersaWorks, and several new “View Switching” options that allow the user to switch the layout view to better match expected output on the printer.
LEC2-330 and LEC2-640 Users: Get a Huge Bump in Color with the Addition of Orange and Red ECO-UV 5 Inks
When you show your customers prints produced by a VersaUV LEC2 series printer/cutter using new ECO-UV Red and Orange inks, they won’t believe their eyes. The addition of these new inks expands the color gamut significantly and really makes the colors POP! So much so – if they don’t see the output actually coming off the LEC2 – they might think it came off a TrueVIS VG2.