Service and Support | Roland DGA | Blog
News Views & How-To's

Service & Support

Find Roland DG related info in these service and support blog posts about software upgrades, dealer support, emergency help and assistance and other support issues for our graphics production, dental lab and CNC milling customers.
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CMYK vs RGB

This week’s Quick Tip focuses on the importance of using RGB color space instead of CMYK when designing images for printed graphics to ensure maximum color vibrancy. Share this information with your customers to help them optimize the quality of their output.

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How to Ensure Quality Prints by “Nozzle Masking” When Using the Rotary Rack

Want to help your VersaUV LEF and LEF2 customers consistently achieve higher quality results when printing on cylindrical objects with the Rotary Rack attachment? Share this week’s Quick Tip with them. Making some simple “Nozzle Masking” adjustments will produce a noticeable difference.

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Roland TV

This week’s Quick Tip focuses on Roland TV – a treasure trove of webinars and other video presentations that enable Roland DG users (and dealers) to access a wealth of information with a click of a mouse. Share this overview with your customers and encourage them to make use of this outstanding, comprehensive resource.

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What’s New: ESM-HOLO

Roland DGA’s e-commerce and media expert, Lily Hunter, answers a few questions to help users achieve optimal results when printing on and cutting new ESM-HOLO Holographic Prism Film with Adhesive.

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V-BOND – the Relaunch

Along with Roland DGA’s recent V-BOND “relaunch” have come many questions about how these specially formulated, affordable inks compare to the other inks we offer. The short answer is, “V-BOND is GREAT!” This week’s Quick Tip will provide you and your customers with a better understanding of V-BOND’s overall quality and versatility.

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How to Generate White or Gloss Special Colors in Versaworks

Want to save your UV customers valuable time and effort during future print projects? Share this week’s Quick Tip with them. It outlines the steps for generating a special color in VersaWorks 6 using the newly added “Auto Generation” tool.

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How VersaUV LEF Series Users Can Take Advantage of the “Maintain Clipped Position” Tool in VersaWorks

Are your LEF Series customers making use of the powerful “Maintain Clipped Position” option in VersaWorks? This useful tool makes it easy to access artwork and make any necessary changes without having to go back into the design software. Share this week’s Quick Tip with LEF or LEF2 users to help them save time and effort during production.

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Encapsulate Your UV Print to Improve Adhesion and Abrasion Resistance on Challenging Surfaces

Want to help your UV customers achieve better adhesion and abrasion resistance when printing on challenging substrates? Share this week’s quick tip with them! It walks users through the process of encapsulating their graphics in VersaWorks and provides other useful pointers for getting optimal results.

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Customizing Your VersaWorks Tools

Did you know that the latest update to VersaWorks 6.14 software now makes it easy to customize tools in the Job Settings window? This added functionality allows for an optimized workflow and increased convenience. Share this week's Quick Tip with your customers and make their lives that much easier.

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