Technical Support for
DWX-4W Wet Dental Mill
Featured Articles
DWX-4W - Maintenance - Extended Periods of Non-Use / Moving the MachineDWX-4W - Maintenance - Extended Periods of Non-Use / Moving the Machine
DWX-4W - Replacing Consumable Parts - Replacing the Collet
Error Message 101D-0000
Final Notice: End of Life for the Roland DG, DGSHAPE DWX-4W
I can't find a Windows 8/8.1 driver!
MillBox - Security Software / Anti-Virus Exclusions
Roland DGSHAPE Tech Support Terms and Conditions
Roland Product End of Life Policy
Software OS Support List
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Driver ( 7 )
Windows 10
Windows 7
Windows 8
Windows Vista
Drivers ( 1 )
Maintenance & Calibration Guides ( 4 )
DWX series grease list. End User greases available from our Store. If can't find a specific grease, please contact your distribuitor.
755.42 KB
DWX-4W Maintenance checklist provides all steps for proper maintenance and care of the wet mill.
339.75 KB
This Maintenance Guide covers the daily, weekly, and monthly schedules to performing maintenance on the DWX-4W.
835.90 KB
MSDS ( 2 )
Safety data sheet for coolant additive ZAW-1000D for the DWX-4W.
91.19 KB
Owner & User Manual ( 1 )
Repair Guides ( 1 )
This documents reviews the current Roland DGA depot repair policy
147.37 KB
Setup & Install Guides ( 3 )
This Setup Guide will assist users in the installation and setup of the DWX-4W dental mill.
8.34 MB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years
79.00 bytes
Software Updates ( 4 )
CIMSystem MillBox Wet Mills Software Updates
INSTALLER - MillBox for DGSHAPE Wet Mills v23.0.3 (2023)
Requires a 2023 Dongle
34.35 KB
MillBox DGSHAPE Wet 2.6.3 is the latest installer for the DWX-42W and DWX-4W dental mills.
842.14 MB
MillBox DGSHAPE Wet 2.6.3 is the latest updater for the DWX-42W and DWX-4W dental mills.
618.59 MB
Training Videos ( 8 )
Walk-through of how to perform cleaning of your DWX-4W and performing Auto Correction
41.85 KB
This is a very important maintenance procedure to keep the collet in perfect condition
47.99 KB
This video will walk you through the proper steps for completing collet maintenance on the DWX-4W.
338.80 MB
Coolant replacement should be done weekly for best dental milling results with your DWX-4W
41.29 KB
This video will walk you through the steps to successfully perform coolant replacement for the DWX-4W.
284.67 MB
Get the most value out of your dental milling tools. We take a look at the most popular dental tools being used with Roland Dental Milling devices.
44.97 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.36 KB
Knowledge Base Articles ( 29 )
HELP!! I can't find the driver I need for my Roland!
The cut path is being clipped on one side of the print
With Roland limited warranties, you get not only extensive coverage of your device, but the best service and support in the industry. All products come standard with the manufacturers warranty outlined below, with upgrade options available on many products.
DWX-4W - Maintenance - Extended Periods of Non-Use / Moving the Machine
DWX-4W - Maintenance - Extended Periods of Non-Use / Moving the Machine
DWX-4W - Replacing Consumable Parts - Replacing the Collet
The % limit switch is not found.(% may be "X," "Y," "Z," or "A.")
The % axis position has been shifted.(% may be "X," "Y," "Z," or "A.")
The cover is open.
The milling bur cannot be released.
The milling bur might be broken.
The milling bur chucking has slipped out.
The milling bur is not found.
The coolant has run out.
The coolant tank is not installed.
The pressure of the compressed air is too high or low.
DANGER!! The coolant is leaking!!
The automatic correction is not yet finished.
Final Notice: End of Life for the Roland DG, DGSHAPE DWX-4W
HELP!! I can't find a Windows 7 driver for my machine!!
HELP!! I can't find a Windows8 driver for my machine!!
MillBox - Security Software / Anti-Virus Exclusions
Tech Support Terms and Conditions
Information about my legacy product
Can I use either of these cleaning cartridges interchangeably?
Software OS Support List
Tech Support Terms and Conditions
This procedure will transfer tool registration when you change your pc.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.