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Knowledge Base Article

STIKA SV-12 12" Desktop Cutter

Title
CutStudio "Bad Format" Error
Summary
Received a "Bad Format" Error when attempting to install Cut Studio
Details
Symptom
​ Received a  "Bad Format" Error when attempting to install Cut Studio.

Cause
​Customer attempted to install multiple times and it continued to fail.  Unable to duplicate the problem on several other PC systems.

Solution

Customer configuration:
Windows 7 (64-bit)  Fulll admin. rights
CutStudio 1.51
AI CS6 (64-bit)
Extensions Manager CS6 (32-bit)
CutStudio plug-in v1.70
 
This is a rare situation and the solution was to reinstall the Windows Operating System. No further errors during the Cut Studio installation. 

 

  bad formate.png
cut studio extension.png

 

 

 

Modified
May 12, 2020