CAMM-1 GR-420 Large Format Cutter Knowledge Article | Roland DGA
Knowledge Base Article

CAMM-1 GR-420 42" Large Format Cutter

Title
Can't find the driver you need for your Roland?
Summary
HELP!! I can't find the driver I need for my Roland!
Details

Symptom
​HELP!! I can't find the driver I need for my Roland!

Cause
​Roland's application support policy applies to Roland devices currently being sold or recently discontinued. Roland supports devices no longer sold for a period of six years after they are discontinued. This support includes new drivers being created and updates of older drivers for the latest operating systems. Once a product has reached "End of Life", software support ceases and no further development is done for this device. ​See Roland's End of Life policy here for more details and a list of discontinued models - http://www.rolanddga.com/owners/support/eol 

Solution

​So what now? Some Roland owners have reported success with these options:

1) Install the latest driver for the new technology with your older Roland. For example: install the GS-24 driver to operate your GX-24.

2) Use programs that allow for older operating systems to be used on your newer device - http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7 

3) Search classified websites like Craigslist for computers with older operating systems and dedicate these computers for your Roland.

4) Contact a local Roland reseller to inquire about a trade-in for the latest Roland

Modified
March 05, 2020