Important Announcement Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.

Temporary Service Notice: Drivers and Downloads

We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.

To find what you need, open the Download Center and follow the link to the temporary download page.

If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.

We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.

We apologize for any inconvenience and appreciate your patience and understanding.

Roland DGA Customer Support Team

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Technical Support for

CutStudio

Sample Files ( 1 )

CutStudio TEST Cut File

This is a sample test cut file for CutStudio application. .cst format

5.84 KB

Software Guides ( 2 )

CutStudio Troubleshooting Guide

This guide provides helpful information on key subjects related to CutStudio.

290.61 KB

CutStudio Web Manual

CutStudio Users Manual and Guide

41.34 KB

Knowledge Base Articles ( 30 )

AI CC CutStudio Plugin Stops Working after update

Customer updatesAI CCand the CutStudio plugin no longer works

CAMM-1 GR Series VersaWorks Dual & PerfCutContour Workflow Guide

Guide to proper use of Perf Cut on CAMM-1 Series devices.

CAMM-1 Series Installation Webpage

Can CutStudio import a .CDR file?

Can CutStudio import gradients?

Can you mirror images in CutStudio?

Creating Crop Marks Manually GS-24

Create Crop Mark Data in Software other than CutStudio or Illustrator

Crop marks cannot be read

Crop marks cannot be read.

Cut Studio Plugin for Adobe Illustrator CC (2021) 25.0

Quick Tip – Cut Studio Plugin for Adobe Illustrator CC (2021) 25.0 is now available The Roland Cut Studio Program is one of the most popular downloads for Orland DG. Giving the user the ability to output vector data to Cut Studio directly from Adobe Illustrator. The newest edition now supports Adobe Illustrator CC (2021) 25.0.

CutStudio "Bad Format" Error

Received a "Bad Format" Error when attempting to install Cut Studio

CutStudio Plug-in Not Recognizing Cutter

Steps to resolve issue where CutStudio is not recognizing your cutter on a Mac Computer.

CutStudio-Software-Request

I own a GS-24 and need a copy of CutStudio.

Cutting position does not match the printed object GS-24

I notice an offset between the cut line and the printed image

Difficulties with the Roland CutStudio Plugin for Macintosh and Adobe Illustrator

There are two symptoms. a.While installing the CutStudio plugin into the Adobe Extensions manager, an error may be generatedb. The CutStudio plugin seems to install properly and is accessible in Adobe Illustrator, but when a job is sent to the machine, the cutter does not activate

GX-24 CutStudio Error

I loaded cutstudio on my computer and i get an error _cstmp_.tmp has a bad format when sending a job.

GX-24-The-Driver-Displays-Error-When-Sending-Jobs-

When sending data from CutStudio to the cutter, the driver queue displays an "error" state

How do you tile in CutStudio?

How to install GS-24 Drivers, OnSupport and CutStudio software

This video will show you how to install the GS-24 drivers, OnSupport and CutStudio software.

I want to do print and cut on my GX-24. The print and cut option is greyed out. I am not able to select my printer.

Installing CutStudio Plug In Module

Instructions for installing the CutStudio plug in module in Illustrator.

Is there software included with the GX-24?

Only half the graphic is being cut when using CutStudio

Print and Cut with an LEJ-640FT

Instructions for using an LEJ-640FT to print and cut.

Roland CutStudio for Adobe Illustrator

Link to CutStudio for AI

Rolandprintstudio and Cut Only Files

Can the cutter driver in RPS be used for cut only files like red vinyl?Example,can a user send anEPS graphic with vector lines directly to GX cutter using Rolandprintstudio?

What file types does CutStudio use?

What resolution does CutStudio work in?

Why do I need to "UNSETUP" after each cut job finishes?

I have to "unsetup" after each cut job otherwise the cut job will begin in the middle of the media when using VersaWorks Dual and CutStudio.

Will R-Wear work with my GX-24?

Windows Security Update Issue

This article assists users in resolving an issue caused by a recent Windows security update (version KB5039211). This update has disrupted communication between some Roland DGA drivers and their connected devices, primarily affecting cutters and engravers.