CutStudio

Title

Windows Security Update Issue

Summary

This article assists users in resolving an issue caused by a recent Windows security update (version KB5039211). This update has disrupted communication between some Roland DGA drivers and their connected devices, primarily affecting cutters and engravers.

Details

Windows Security Update Issue

Problem: An issue caused by a recent Windows security update (version KB5039211) can potentially disrupt communication between some Roland DGA drivers and their connected devices, primarily affecting cutters and engravers.
Workaround: As a temporary solution, it is recommended that the Windows update be uninstalled, until a permanent fix is developed.

To view instructions for uninstalling the windows update, please click here.

Modified

June 19, 2024