Knowledge Base Article
VersaArt RS-640 64" Eco-Solvent Inkjet Printer
Title
MOTOR ERROR TURN POWER OFF
Summary
MOTOR ERROR TURN POWER OFF
Details
Symptom
MOTOR ERROR TURN POWER OFF
Cause
Possible media jam.
Solution
A motor error occurred.
MOTOR ERROR TURN POWER OFF
Cause
Possible media jam.
Solution
A motor error occurred.
Operation cannot be continued. Switch off the sub power. Next, eliminate the cause of the error, then immediately switch on the sub power. If the machine is allowed to stand with the error uncorrected, the print heads may dry out and become damaged. This error may be caused by such factors as a mistake in loading the media, a media jam, or an operation that pulls the media with excessive force.
The media has jammed.
Carefully remove the jammed media. The print heads may also be damaged. Perform head cleaning, then perform a printing test and check the results.
The media was pulled with excessive force.
Excessive tension was applied to the media, and additional action is necessary to recover from this state. First, move the loading lever to the rear and adjust the media to create a small amount of slack, then switch on the sub power.
If the error continues, please contact your local Roland Service Center.
Modified
May 13, 2020