Technical Support for
Texart RT-640 64" Dye-Sublimation Printer
Featured Articles
Search RT-640 Documents & Knowledge Base Articles
Expand All | Collapse All
Application Resources ( 4 )
The CoPeck utility version 7.7.0 can be used to pull a report from a Roland printer and then be emailed to a dealership or service center for diagnostic purposes.
7.79 MB
Copeck Utility – Instructions about using the CoPeck tool. Includes the list of Roland Printer models.
385.60 KB
Roland DG Fluorescent Color Library for Adobe Illustrator
79.00 KB
Roland DG Fluorescent Color Library for Corel
62.63 KB
Demo File ( 2 )
Firmware ( 1 )
The zip file includes updater application, firmware file and instructions on installation.
3.05 MB
Firmware Updates ( 1 )
This zip file contains firmware for RT-640 printer. Zip file also includes updater application, Firmware file and instructions on installation
3.09 MB
Maintenance & Calibration Guides ( 2 )
Procedimiento para obtener una calidad adecuada de impresión luego de periodos prolongados de inactividad
1.43 MB
As your printer have been unattended for a prolong amount of time, we suggest to perform a manual
cleaning. This is to ensure to remove any cured inks on cap top, wipers and around the print head.
941.44 KB
MSDS ( 3 )
SBL3-CY, SBL3-YE, SBL3-MG, SBL3-BK, SBL3-LC, SBL3-LM, SBL3-OR, SBL3-VI Safety Data Sheet.
989.91 KB
Owner & User Manual ( 4 )
This document will assist users with the proper operation procedures for using the RT-640
16.04 MB
This document will assist users with the proper operation procedures for using the RT-640
7.55 MB
This document will assist users with the proper operation procedures for using the RT-640
17.35 MB
Setup & Install Guides ( 4 )
Guide on how to install the ErgoSoft Roland Edition software.
5 pages.
877.39 KB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.27 KB
Software Guides ( 18 )
General guide how to replace colors in an image ready to print.
18 page document.
1.08 MB
Basic guide how to create printer ICC profiles using ColorGPS in ErgoSoft
846.36 KB
Guide about input color management and direct color control. 12 pages of information
1.06 MB
24 page guide that explains the creation, usage of basic image presets and how to automate the workflow
4.15 MB
16 page guide on simple editing functions to more complex edit functions.
3.69 MB
21 page instruction guide about the ErgoSoft Print Environment Manager.
642.12 KB
General information about color management, 15 page document
535.52 KB
3 page workflow guide on using the Position Template feature
1.17 MB
This document will provide a complete overview of the functions and features of the ErgoSoft RIP.
1.52 MB
This is an instruction guide on how to add 1-pass mode in ErgoSoft Roland Edition for the Texart printers.
355.68 KB
ErgoSoft Reference guide French 58 pages
1.14 MB
Preparations for using Texart fluorescent ink and printing with fluorescent inks
1.15 MB
Texart Fluorescent Ink Guide for ErgoSoft Roland Edition - Spanish
1.15 MB
Software Updates ( 1 )
This is the installer for the latest version of ErgoSoft Roland DG Edition 3.
248.34 MB
Training Videos ( 2 )
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.36 KB
This video shows the manual maintenance procedure for the VersaCAMM VS and VSi series, the VersaEXPRESS RF-640 and the Texart RT-640 models.
42.72 KB
Troubleshooting Guides ( 4 )
This troubleshooting document will describe the possible causes for horizontal banding
3.65 MB
How to VerifyReset the TCPIP Connection. For all nework based printers.
2.02 MB
The troubleshooting guide will describe the reasons for having a sheet set up error on a Roland printer.
1.53 MB
Knowledge Base Articles ( 13 )
Wanting to installdye sublimation inks
Chart of color products (EcoSol/UV/Sublimation) that includes the various configurations, ink types and part numbers for ink. This article has been optimized for Mobile viewing.
Unable to see any 8 color support for the RT-640
Unable to proceed with upgrade to or runErgoSoft Roland Edition 2
Ink System Error duringRT-640 Ink Fill
HELP!! I lost the software DVD/CD for my machine!!
General information about OnSupport
Product information for ErgoSoft Edition 2 for Roland Texart printers.
Some customers have expressed interest in returning to origin on print only devices send multiples passesand maximize opacity on transparent medias.
Ink will flow out the of the needle inside the cartridge holder
This document provides the correct TU, HU and BU models for the various printer models where applicable.
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.