Aviso Importante Aviso Temporal de Servicio: Controladores y Descargas — Actualmente estamos realizando tareas de mantenimiento en nuestro Centro de Controladores y Descargas para garantizar la seguridad y confiabilidad continuas de nuestros servicios en línea.

Aviso Temporal de Servicio: Controladores y Descargas

Actualmente estamos realizando tareas de mantenimiento en nuestro Centro de Controladores y Descargas para garantizar la seguridad y confiabilidad continuas de nuestros servicios en línea. Durante este periodo, es posible que algunos programas de software, controladores, manuales y otros recursos descargables no estén disponibles temporalmente.

Prevemos restablecer el acceso a más tardar el lunes 26 de octubre de 2026. Sin embargo, el periodo de mantenimiento podría extenderse si se requiere trabajo adicional.

Si necesita asistencia inmediata para obtener software, controladores o documentación, ingrese su número de serie a continuación para abrir un caso de soporte. Nuestro equipo de soporte con gusto le ayudará con opciones alternativas.

Le ofrecemos una sincera disculpa por cualquier inconveniente y agradecemos su paciencia y comprensión mientras trabajamos para restablecer estos servicios lo antes posible.

Equipo de Atención al Cliente de Roland DGA

Página de Inicio de Soporte Registro de Garantía Foros de Usuario

Soporte Técnico Para

Grabador de Sobremesa DE-3

Drivers ( 1 )

DE-3 Driver Link

This is a link to the DG Download Center where you can find the latest driver for the DE-3

27.64 KB

Firmware ( 1 )

DE-3 Firmware v1.40

The following download includes the latest firmware and procedures for updating the firmware on the Roland DE-3 Desktop Engraver. Please refer to the PDF for installation instructions.

6.39 MB

Owner & User Manual ( 3 )

DE-3 DGSHAPE Engraver Users Manual

The DE-3 manual will cover how to get started, basic operation, basic engraving knowledge, important maintenance procedures and troubleshooting.

23.77 MB

Output Directly to your Roland Machine with VCarve Desktop

303.01 KB

VCarve Desktop Product Guide

141.70 KB

Repair Guides ( 1 )

Roland Depot Repair Warranty Policies

This documents reviews the current Roland DGA depot repair policy

147.37 KB

Setup & Install Guides ( 4 )

DE-3 DGSHAPE Engraver Setup Guide

This guide describes all the steps in setting up the DE-3 Engraver.

4.16 MB

DE3 Software Install Vectric Cut2D

software installation for DE-3 with Vectric Cut2D

1.20 MB

Getting Started with VCarve Desktop

445.10 KB

How to Download and Install VCarve Desktop

442.89 KB

Training Videos ( 8 )

01. DGShape DE-3 Engraver- Accessories included with the machine

This video shows you all the accessories that come with the DE-3 engraver.

43.44 KB

02. DGShape DE-3 Engraver- Collet Set-up Procedure

In this video, you will learn how to install the collet into the spindle.

43.42 KB

03. DGShape DE-3 Spindle Warm up

This is a necessary operation to properly spin in and warm up your spindle. This is a must, for out of the box setup of your DE-3.

43.77 KB

04. DGShape DE-3-Setting up the Nose Cone

This video will walk you through the setup and installation of your nose cone on your DE-3 Engraver.

41.81 KB

05. DGShape DE-3 Engraver- Tool Set Up

This video will walk you through the proper way to set up your tools into the spindle.

44.26 KB

06. DGShape DE-3 Engraver- Keypad Operation

This video will help to get you familiar with the keypad and how to operate the DE-3 Engraver.

44.32 KB

07. DGShape DE-3 Engraver- Dr. Engrave Software

This video will walk you through the complete operation of tool setup to engraving with Dr. Engrave plus.

44.77 KB

Workflow Video for ADA Signage on the DE-3

373.83 MB

Knowledge Base Articles ( 5 )

Can't find the driver you need for your Roland?

HELP!! I can't find the driver I need for my Roland!

How To Output Directly To Your Roland Machine With VCarve Desktop

The following document will guide you through the process of outputting tool paths directly to your Roland Machine.

VCarve Product Guide

Roland DGA will begin shipping a copy of VCarve Desktop with every DE-3 engraver and

What is a Driver? What is a plugin?

All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.

What is a Strategy? What is a tool path?

When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.