Knowledge Base Article
VersaArt RS-640 64" Eco-Solvent Inkjet Printer
Title
My Roland printer is reading the full width of the platen
Summary
My Roland printer is reading the full width of the platen bed even though I loaded a smaller roll
Details
Symptom
My Roland printer is reading the full width of the platen bed even though I loaded a smaller roll
Cause
The setting in the user menu (sheet type) could be incorrect
Solution
My Roland printer is reading the full width of the platen bed even though I loaded a smaller roll
Cause
The setting in the user menu (sheet type) could be incorrect
Solution
Make sure that media type is not set to clear, it should be set to opaque. If it is set to clear the default width would be set to the maximum platen bed width.
Modified
April 24, 2020