What is the Value Up Program?
Why do I need to make this switch now?
Is TR2 Ink less expensive?
Will I get the exact same color reproduction and output?
What are the major benefits firmware upgrade and transition to TR2 Ink?
Will this affect the manual and automated cleaning cycles?
What does the firmware set-up process consist of?
STEP 1: Gather the items required for the upgrade Ink, Cleaning Pouch, Cleaning Liquid, Manual Maintenance Kit
STEP 2: Register user product or validate existing registration
STEP 3: Proceed to the download page for Firmware update and VW 6.3.2
STEP 4: Perform a printing test and check the condition of print heads
STEP 5: Install the firmware update and replace the ink
STEP 6: Install the update of VersaWorks 6.3.2
Do I change inks out one at a time?
What if an issue occurs to my machine during the upgrade process?
Should any issues occur during the upgrade, you can contact your authorized Roland dealer, or Roland DGA technical support, here. Please note, standard warranty terms and conditions will apply, and machines out of warranty may incur additional service costs.
*Please note, TrueVIS printers not currently under warranty may incur costs associated with onsite support.
Will my current profiles still be active after I update?
Will my job settings in VersaWorks be affected?
What is a Value Up Kit and where is it available?
The Value Up Kit contains all the items you need for transitioning your VG or SG to TR2 Ink set-up. It will be available to purchase through your local authorized dealer. There will be a specific part# that reflects the ink set you are using. The kit will reflect a 25% discount from MSRP if ordered on or before June 30, 2020 and includes TR2 Ink, TR2 cleaning pouch, and a manual cleaning kit.
|TrueVIS TR2 Ink||TR2-CY|
|Cleaning Pouch||TR2-CL||Cleaning ink Pouch 500cc|
(TR2-CL) SV 100ML
|6000004662||Cleaning bottle for manual cleaning and cleaning sticks|
Can I order a kit to change my current ink set to a different configuration
I use RolandPrintStudio not VersaWorks— are there any upgrade issues?
There is one easily fixed error when upgrading to TR2 inks and using RolandPrintStudio software that relates to the ink configuration after updating to the new firmware. To fix this issue, make sure you activate the “Don’t check printer inks” function as follows:
On the printer driver select the function key.
Activate the last check box and close the window.