Technical Support for
JWX-10 Jewelry Wax Model Maker
Featured ArticlesHow to install a Roland driver in Windows 7 and Windows Vista
I can't find a Windows 8/8.1 driver!
Roland Product End of Life Policy
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Application & Software Guides ( 2 )
This document details how to diamond scribe using the MDX-40 and JWX-10 in addition to required accessories.
This is the RU Workshop manual for the JWX10. This covers tooling, different file formats, ProtoWizard, machine set-up, maintenance and additional resources
Driver ( 10 )
OS Compatibility List
Windows 10, Windows 8
2.5D Driver for Windows 8 Windows 10 32-bit only
2.5D Driver for Windows 8 Windows 10 64-bit ver 1.20
2.5D Driver for Windows 2000 ver. 1.16
2.5D Driver for Windows 732-bit only
2.5D Driver for Windows 7 64-bit ver 1.20
Windows 7, Windows Vista
This document PDF outlines the procedures to install a Roland driver in Windows 7 and Windows Vista.
2.5D Driver for Windows Vista 32-bit ver. 1.40
2.5D Driver for Windows Vista 64-bit ver 1.20
2.5D Driver for Windows XP 32-bit only ver. 1.40
Firmware ( 1 )
Maintenance & Calibration Guides ( 2 )
When using ProtoWizard and ring cut appears shifted, use this document to correct this error. Please note the ProtoWizard set-up procedure should be done prior to cutting a ring
After cutting the rotary alignment test piece, the Z-Axis may need to be adjusted slightly so the test piece comes out to 8mm thickness. Please note the ProtoWizard set-up procedure would have to be done prior to cutting a ring.
Owner & User Manual ( 3 )
Users manual for JWX 10 English
Users manual, JWX 10, francais
Users manual for JWX 10, espanol
Product Info Guide ( 1 )
This following is a full product catalog including brief machine descriptions and pricing for all machines sold in the jewelry market
Setup & Install Guides ( 2 )
Step by step instructions for installing Roland JewelStudio, getting started, configuring profile settings, explanation of user interface, using the mouse with the JewelStudio software, and explanations of each tabs functions.
Installation instructions and files required for Proto Wizard set-up with the JWX10
Software Updates ( 4 )
This is an updater for 3D Engrave ver. 2.70. A previous version of 3D Engrave is required for this updater to work.
This is the updater for Dr. Engrave ver. 2.72. A previous version of Dr. Engrave is required for this updater to work.
This is the updater for the Modela Player 4 ver. 2.12. Modela Player 4 must be installed prior to applying this update.
The following is the plug-in updater v1.04 for Rhino 4.0 . In order to use this upgrade you must have the software application installed.
Training Videos ( 2 )
The following video outlines how to install a Windows 7 compatible USB driver via the plug and play method.
The following video outlines how to install a true Windows 7 print driver using the pre-installation method.
Troubleshooting Guides ( 2 )
This document discusses deleting or canceling a job that has been already sent to the machine. The procedure is the same for the MDX-1520 40, 40A, JWX-10 and covers clearing the machine and computer.
The following document covers possible communication issues that may be induced by Windows power save features ranging from laptops to desktop computers.
Utilities ( 1 )
This progrom allows you to send prn, rml, plt or firmware files to your Roland device.
Knowledge Base Articles ( 9 )
HELP!! I can't find the driver I need for my Roland!
The cut path is being clipped on one side of the print
How to install a Roland driver in Windows 7 and Windows Vista
HELP!! I can't find a Windows8 driver for my machine!!
Information about my legacy product
Can I use either of these cleaning cartridges interchangeably?
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.
Windows 7 Software Compatibility List