Roland DGA Product and Technical Support

Roland DGA Care Service & Support

Higher Standards for Your Peace-of-Mind

Whether you’re looking for machine help, or you need drivers, software updates, manuals or guides, you can find it here. With Roland DGA Care, you get the industry’s best service and support, including Genuine Roland DG Parts, Certified Roland DGA Technicians, and tools to help your business thrive.

Check to see if your device is registered to take full advantage of your extended warranty support, including phone support*, unlimited access to Roland DGA Academy, user forums, exclusive user events and more!

*Phone support only apply to devices that are registered and currently under warranty

Special Notice for Cutters and Engraver Product Owners >

Start here by entering your product's serial number
The serial number can be found on the product information plate on the back or side of your Roland device.

Other Support & Resources

Ownership has its rewards. As a registered Roland DG owner, you qualify for an entire menu of benefits and support!

Genuine Parts

With genuine Roland DG parts, you can rest assured in the high performance that comes from our high-quality components all designed to work together. The best machines deserve the best parts.

Roland DGA Academy

We offer workshops, online webinars and video tutorials so that you can get the most of your equipment and grow your business.

Roland DGA Profile Center
(Inkjet printer owners only)

Download free media profiles for your Roland DG printer from our certified media line and for the most popular media brands, such as 3M, Avery, Oracal and more.

Visit Roland DGA Profile Center

User Forums

Are you a Roland DG product owner? Enter our message board to find answers and share tips and tricks.

Visit user forums


Follow our blog and discover the latest tips and tricks, and Roland DG news.

Visit our blog

Certified Technicians

Our trained experts utilize best practices gained from decades of experience, while being held to the highest standards, with ongoing certification, use of Roland DG tools and parts, and direct access to Roland DG headquarters. The best machines deserve the best service.

Warranty Information

What comes with your warranty? Most Roland DG devices come with a standard one-year warranty, with the option for a 2 or 3-year warranty extension contingent on registering your device within 60 days of purchase.

Learn more about your warranty

Service Contracts

Want to extend your service plan after your warranty has expired? We offer extensive Service Contract plans for all of our inkjet devices.

Learn more about purchasing
a Service Contract

Onsite Services

Product Installation
by Roland Care Onsite Service

Roland DGA Online Store

Keep your Roland DG performing optimally with parts and accessories from the Roland DGA Store.

Go to the Roland DGA Store

Need to ask a question, get brochures, or receive more product information? Fill out our customer support form.