That's something you'll never really hear me say. Season's Greetings. Yuck. It's right up there with yellow smiley faces and "Have a nice day."

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It was at Phoenix International Raceway, the next to last race in the NASCAR Sprint Cup Series Chase, and Kevin Harvick of the Richard Childress Racing No. 29 Shell/Pennzoil team had worked his way up to 4th place from 29th when he pitted his car. Since he was in 3rd place in the overall Chase standings, just 59 points behind Denny Hamlin, there was a lot of money and prestige riding on the race. Unfortunately, as Kevin drove away, one of the pit crew spotted a lug nut on the ground that was supposed to be holding the wheel on. The result was that Kevin had to pit again, dropping him back to 19th place. With a bit of luck, Harvick eventually finished 6th, 45 points behind Hamlin in Chase points and still in the running.

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This is a great place to work. Of course as CEO, you might expect me to feel that way, but I really do.

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Ever played the game "telephone"? It starts with a circle of people and a wacky story whispered from person-to-person around the circle. The fun comes when the last person in the circle says aloud what they last heard, and the initial person says what they originally started with. Without exception it's completely different from what started the cycle. Managing expectations can be very similar.

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I'm not much of a car guy. First because I'm not a guy and second because cars to me are simply a method of transportation – not a source of entertainment or a statement of style. (Although I suppose my 4 Door Honda Accord DOES speak to my practical nature.) Recently, however, I'm looking at NASCAR in a whole new light.

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I love going to the auto show. As a kid growing up in the Detroit suburbs, it was an annual affair. I can still remember the excitement of seeing all the new models (both the 4-wheel and 2-leg versions), the lights, the music, the electricity in the air. These annual treks probably had as much to do with me being a "car guy" today as anything else.

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Before you go out and spend $79 – $500 for an “engraving” font package, read on. Dr. Engrave includes a unique feature that allows you to create them yourself. The utility is called SFEdit and is included as part of the Dr. Engrave software package. This utility allows you to take any Windows Truetype font and convert it into a single line font. That means that if you have 2,000 Truetype fonts on your PC, you can have 2,000 single line fonts for use with Dr. Engrave. In addition, the SFEdit program allows you to edit the font library to “clean it up” to your liking. If you’ve never used the SFEdit program to create your own fonts here are the steps to follow.

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Who gives free upgrades anymore? Roland DG does! For years, Roland DG has been upgrading firmware (the brains of the machines) and software for our customers, free of charge based on the idea, that the more we help you in building your business, we will also grow.

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This is my Roland DG name badge. It took less than 5 minutes to make and cost less than $1. You could sell one like it for around $6. You probably couldn’t sell this one for $6, since I have an unusual name, and anyone with my name is unlikely to have my title as well, which limits the audience substantially. On the other hand, actually making name tags for people with their names on them can be a very good business. All kinds of companies use name badges, and some of them are probably your customers already.

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I recently saw a post on our Facebook restyling page asking if we had a recycling program. Yes! The Roland DGA Cartridge Recycling Program, launched in early 2010, was met with cheers of excitement & enthusiasm from Roland DG owners. Over the last year, we’ve saved thousands of cartridges from the landfill. One Roland DG owner had been saving cartridges for years in hopes of a good recycling program…

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