Technical Support for
VersaCAMM VS-640i 64" Eco-Solvent Inkjet Printer/Cutter
Featured Articles
Error code 0040 (motor error)Error code 0110 (service call)
Missing Software
Preparación de las Impresoras de Inyección de Tinta Roland para Periodos de Inactividad
Preparing Roland Inkjets for Periods of Non-Use
VersaWorks 6 Upgrade
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Application & Software Guides ( 11 )
This document describes the process for calibrating or linerizing a print mode in Roland VersaWorks.
1.81 MB
This document outlines the procedures to load the Roland VersaWorks swatches into Adobe Indesign.
1.64 MB
This document describes the setup and work flow for printing using white ink on the SC-545EX printer and Roland VersaWorks.
205.23 KB
This document outlines the procedure for printing gray using Roland VersaWorks RIP application.
1.04 MB
This document describes the use of Special Color and Named Color Replacement in Roland VersaWorks.
399.01 KB
Details how to use the Roland Color System for perfect matching color out of Illustrator.
2.08 MB
This document outlines the procedure for performing a Clean Reinstallation of Roland VersaWorks.
51.83 KB
This document offers tips and tricks on how to use VersaWorks effectively in conjunction with design applications such as Illustrator and Photoshop.
15.11 MB
Windows 7 Support Information for color products: VersaWorks, COLORIP, ColorChoice and ColorChoice II.
75.52 KB
Firmware ( 2 )
Firmware version 2.30 bundled for VS-300i, VS-540i & VS-640i models. Includes installation instructions and RFW file.
3.04 MB
Firmware version 2.40 bundled for VS-300i, VS-540i & VS-640i models. Includes installation instructions and RFW file.
3.11 MB
Media Application Guide ( 3 )
HTM3 and PTM2 Application Instructions - Spanish
606.23 KB
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Media Specification Sheet ( 10 )
ESM-HTMS HeatSoft SATIN Heat Transfer Material - Specification Sheet
247.93 KB
Especificaciones del Material de Termotransferencia de Poliuretano HeatSoft™ SATIN (ESM-HTMS)
401.51 KB
Specification Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask - Spanish
147.59 KB
Specification Sheet for Sihl 3145 Glamour PhotoBoard semi-rigid card stock.
191.96 KB
MSDS ( 30 )
Eco-Sol Max GREENGUARD Gold Certification. Current until April 2018.
273.73 KB
ESL4-4CY, ESL4-4MG, ESL4-4YE, ESL4-4BK, ESL4-4LC, ESL4-4LM, ESL4-4LK - EcoSOL MAX 2 Safety Data Sheet
1.44 MB
Eco-Sol Max 2 Ink (ESL4-xx) RoHS Declaration of Conformity
560.86 KB
Material Safety Data Sheet (MSDS) for Glossy Backlit Film ESM-GBF Roland Certified Media.
78.13 KB
Safety Data Sheet for ESM-HTMS: HeatSoft SATIN heat transfer material
140.80 KB
Material Safety Data Sheet (MSDS) for Light Weight Banner Vinyl ESM-LBV2 Roland Certified Media.
177.46 KB
Material Safety Data Sheet (MSDS) for Matte Backlit Film ESM-MBF Roland Certified Media.
78.15 KB
Material Safety Data Sheet (MSDS) for View Thru Vinyl ESM-VTV2 Roland Certified Media.
180.37 KB
Material Safety Data Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask
140.07 KB
Media Safety Information document for Sihl 3145 Glamour PhotoBoard semi-rigid card stock.
111.04 KB
Conformity statement to EU's RoHS directive for the SL-CL (SOL Cleaning cartridge)
39.29 KB
Owner & User Manual ( 11 )
Guía de instalación - VS-300i/540i/640i, Español.
3.70 MB
GUÍA DE TINTAS DE COLORES ESPECIALES - MT WH (Metalizada y blanca)
VS-300i/540i/640i
Cuando se utiliza tinta metalizada y tinta blanca, lea esto en primer lugar.
2.47 MB
Web version of the OnSupport Manual. For VG2-540 and VG2-640 TrueVIS printers update OnSupport to version 2.90 or higher.
28.50 KB
This guide describes the white ink workflow on XC-540, including the new Single Pass printing mode.
19.07 MB
Instructions on how to install and operate the TUC-2 take up system. Updated to include special instructions for the VG-640 & VG-540.
2.48 MB
Profiles ( 1 )
Zip file containing Generic Profiles for Roland Versaworks. These can be used in the event the Generic ICC profiles are not installed correctly when installing Roland VersaWorks.
217.66 MB
Setup & Install Guides ( 6 )
This guide (PDF) offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
Setup Guide for VS-640i, VS-540i and VS-300i printers
7.53 MB
The Roland VersaWorks Dual Installation Guide covers the following topics: installation, printer and cutter setup (USB & Ethernet) and Roland@NET setup.
2.34 MB
This document outlines the procedures to install RVW printer drivers manually in Windows7.
2.01 MB
Software Guides ( 1 )
This guide is for the use with both Roland VersaWorks and VersaWorks Dual. This manual describes the characteristics of white and metallic inks, important notes, maintenance and proper printing methods.
10.37 MB
Software Updates ( 4 )
This CorelDraw X5 swatch file includes the swatch for doing PerfCut. Please copy the unzipped .xml file into the "My Palettes" folder under "My Documents".
342.00 bytes
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
29.52 KB
Training videos ( 15 )
In this episode, we share our tips for successfully applying a PTM2 transfer mask to graphics printed on HTM3 media.
30.06 KB
In this episode of Pro Tips, we look at a quick way to create a spot color in Adobe Photoshop that can be used to create a wide array of specialty ink effects using White, Gloss and Metallic inks.
30.56 KB
This video shows the manual maintenance procedure for the VersaCAMM VS and VSi series, the VersaEXPRESS RF-640 and the Texart RT-640 models.
27.56 KB
This video outlines the process of making a network connection to a Roland Printer/cutter.
32.49 KB
This video explains the PerfCut feature in VersaWorks and how to use it.
27.35 KB
Tutorial video for printing in VersaWorks with CMYK, Metallic Silver and White in Single-Pass and Dual-Pass.
29.31 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
31.11 KB
Basic workflow for producing a Rhinestone motif template using Roland R-WearStudio.
33.58 KB
Tutorial video for selecting the proper print modes in VersaWorks when printing with CMYK, White and Metallic Silver on clear media.
32.46 KB
This video outlines how to troubleshoot cutlines from Adobe Illustrator for Roland VersaWorks.
29.94 KB
The video outlines how to perform Roland VersaWorks update via Roland@Net and Offline updater.
29.94 KB
This video will walk you through the steps of using the Roland System Color Library with CorelDRAW.
17.57 MB
This video outlines the process to use variable data printing in VersaWorks.
30.89 KB
The following video outlines how to vectorize a graphic for rhinestone placement using Roland R-WearStudio.
33.66 KB
This video describes how to maintain the VSi and VS series printers. Running time: 5 1/2 minutes
384.32 MB
Troubleshooting Guides ( 2 )
Troubleshooting methods for VersaWorks when you have missing cut lines
654.76 KB
This document outlines the troubleshooting procedures for VersaWorks crashing or freezing (lock up).
609.10 KB
Utilities ( 2 )
The CoPeck utility version 7.3.0 can be used to get reports from a printe, then be emailed to a dealership or service center for diagnostic purposes.
7.08 MB
Copeck Utility - Updated Readme instructions, includes the newer inkjet models: LEF-12i, LEF-200, VG & SG Series.
495.56 KB
Knowledge Base Articles ( 42 )
Heat transfer media does not adhere to fabric properly.
Current Roland user wants to switch from Eco Solvent inks to dye sublimation inks
I need a clear film that is compatible with my eco-solvent printer that I can print film positives.
The cut path is being clipped on one side of the print
CutContour linein apdf filedisappears.
Suspect crop mark detection issues, cut offset issues
Hard printer failure in the scan direction
Encoder related failure in the scan direction
Wall graphics media either falls off or sticks too aggressively to the wall
How to troubleshoot white banding (or density drop, streaking, ink starvation)
Internal Error 1420441
Poor printability; not clinging to glass surface
Printer does not recognize a new ink cartridge or customer has a faulty ink cartridge that causes printing issues.
HELP!! Ilost the software CDfor my machine!!
Motor Error 0004
Motor Error 0008
Motor Error 0009
Motor Error 0010
Motor Error 0050
My print and cut jobs do not line up. The cut is offset from the print.
My VersaWorks is freezing or crashing
General information about OnSupport
Las impresoras de inyección de tinta Roland han sido diseñadas para permanecer inactivas solo durante breves periodos de tiempo. Cuando no está siendo usada, cada impresora lleva a cabo un mantenimiento automático. Sin embargo, hay algunas situaciones que requieren periodos prolongados de inactividad, especialmente en entornos educativos. Es importante preparar correctamente estos dispositivos para largos periodos de inactividad con el propósito de evitar daños y garantizar que estén en perfectas condiciones de producción al momento de imprimir nuevamente.
Roland inkjet printers were designed to accommodate short periods of downtime. Each printer performs automated maintenance when the machine is not in use. However, there are some situations that require extended periods of downtime, this is especially true in educational settings. It is important to properly prepare these devices for extended downtime to prevent damage and to ensure that your machine is in perfect production shape when you’re ready to start printing again.
Why do some of my prints on textiles look washed out and others don't?
HTM2 peels off in sections after laundering.
Wall and/or paint damage during removal of WFRV and/or WFRF.
Q. Is there a way to stop a headwash?
Roland VersaWorks Guide
Roland VersaWorks Ink Status
Guide to RVW settings when printing white on clear material.
Service Call 0105
SERVICE CALL xxxx
Can I use either of these cleaning cartridges interchangeably?
Spot color with transparency warning appears when trying to save a file to eps in Adobe Illustrator
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
VersaWorks 6 Guide
Interested in upgrading to VersaWorks 6
Versaworks will not print jobs concurrently whenset up withmore than one machine.
Wall graphics is falling off after a few hours of application.
When outputting a design to your printer, the software needs to be able to translate commands to the device (such as how much ink to fire and when). These commands tell the machine how fast to feed the material, at what speed the print carriage travels, and what heat settings are needed for the print platen. Other variables include theproperties of thematerial being printed on, how the ink chemsitry reacts to it, how the different process colors of ink blend together to form other colors, and how long the print takes to dry. A Profile is a combination of all of these variables, among others.
Colors are not matching from one panel to the next when printing tiled images