TrueVIS VG-540 54" Eco-Solvent Inkjet Printer/Cutter | Roland DGA
Technical Support for

TrueVIS VG2-540 54" Eco-Solvent Printer/Cutter


Featured Articles
VersaWorks 6 Upgrade
VG2 Printer Maintenance and Consumables
VG2 Series Ink Setup Options
​VersaWorks 6 Guide
VG/SG/VG2 Input Power Requirements


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VG2-640 & VG2-540 Firmware Version 1.1.0. This zip file contains firmware only for the VG2 Series Printer. The zip file also includes updater application, firmware file and instructions on installation.
5.70 MB
This guide provides instructions on how to replace the contour cutter blade, proper blade settings and blade depths. TrueVIS Models: VG2-540, VG2-640, VG-540(A), VG-640(A), SG-300 & SG-540.
662.01 KB
The TrueVIS Maintenance document shows you how to replace the media sheet cutter blade. For Models: VG2-640, VG2-540, VG-640(A), VG540(A), SG-300 & SG-540.
451.41 KB
This Maintenance Guide will instruct you on how to replace the wiper blade and the tray pad on he VG2-540 & VG2-640.
539.21 KB
VG2-640 & VG2-540 Maintenance Guide
6.07 MB
VG2-640 & VG2-540 Maintence Guide Spanish Guia de manteninmiento regular
6.01 MB
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Especificaciones del Material de Termotransferencia de Poliuretano HeatSoft™ SATIN (ESM-HTMS)
401.51 KB
Safety Data Sheet for TrueVIS TR2 inks
1.40 MB
Web version of the OnSupport Manual. For VG2-540 and VG2-640 TrueVIS printers update OnSupport to version 2.90 or higher.
28.50 KB
VG2 Series Printer Safety Precautions
1.89 MB
VG2-640 & VG2-540 Users Manual
10.78 MB
VG2-640 & VG2-540 Users Manual in Spanish Manual Del Usuario
10.76 MB
This guide (PDF) offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
Setup instructions on the DU2-64 & DU-54 axiliary drying.heater unit.
4.71 MB
Most Roland devices are supplied with a one year standard manufacturer’s warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years*.
31.01 KB
This TUC-4 Users Manual contains the full installation and operation instructions. Includes the TUC4- Main Control Box (motor) assemly and either the TU4-64 or TU4-54 depending on the width of the VG2 printer.
4.87 MB
VG2-640 & VG2-540 Setup Guide
7.49 MB
VG2-640 & VG2-540 Set up guide in Spanish. Guia de configuratcion
6.36 MB
General Web guide for VersaWorks 6.0. Note: For VG2-540 & VG2-640 Versaworks is support with version 6.2.0 and higher.
26.93 KB
Link to the VersaWorks 6 Upgrade site
27.50 KB
In this presentation, Roland DGA Product Managers will walk you through the process of creating profitable customized apparel and accessories using Roland’s advanced TrueVIS technology.
29.40 KB
- Learn how to prepare optimized graphics files - Be able to make informed decisions about print media - Learn to configure RIP software settings for maximum print quality - Understand how color profiling affects the printing process
27.49 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
31.11 KB
This training video will guide you on how to properly maintain the TrueVIS VG2 printer. You also have the option to launch cleanings using a smartphone or tablet. Go to the APP store and search on Roland DG Mobile Panel 2.
27.84 KB
​Interested in upgrading to VersaWorks 6

The printer display is showing a temperature too high warning

​The printer display is showing a temperature too low warning
The ink is not drying very well even with higher heater temperatures

I would like more information about maintaining the TrueVIS VG2 printers and what consumables need replacing.

​When I purchase a VG2-540 or VG2-640 will the inks be included in the box?

​VG/VG2 or SG Series printer shows a 0400 XXXX error code on the control panel display
Motor Error 0010
Motor Error 0040
Motor Error 0080
​VersaWorks 6 Guide
​What is the input voltage range for the VG series printer?
​The VG, VG2 & SG Series control panel display alerts the operator if one of the 3 covers are open while power is on. Close Cover alert.
​The printer halted and displayed motor error