Technical Support for
JWX-30 Jewelry Wax Model Maker
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I can't find a Windows 8/8.1 driver!
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Driver ( 11 )
This document PDF lists instructions of how to install Roland drivers on Windows 10.
OS Compatibility List
Windows 10, Windows 8
2.5D Driver for Windows 8 Windows 10 32-bit only
2.5D Driver for Windows 8 Windows 10 64-bit ver 1.20
2.5D Driver for Windows 2000 ver. 1.16
2.5D Driver for Windows 732-bit only
2.5D Driver for Windows 7 64-bit ver 1.20
Windows 7, Windows Vista
This document PDF outlines the procedures to install a Roland driver in Windows 7 and Windows Vista.
2.5D Driver for Windows Vista 32-bit ver. 1.40
2.5D Driver for Windows Vista 64-bit ver 1.20
2.5D Driver for Windows XP 32-bit only ver. 1.40
Firmware ( 1 )
Owner & User Manual ( 2 )
Users manual for JWX 30
Users manual for JWX 30, espanol
Setup & Install Guides ( 5 )
Step by step instructions for installing Roland JewelStudio, getting started, configuring profile settings, explanation of user interface, using the mouse with the JewelStudio software, and explanations of each tabs functions.
If you notice the JWX-30 is not cutting accurately, please follow the included instructions for fine tuning the JWX-30.
This guide will help you setup your JWX-30. Always refer to owners manual for more in depth details.
This guide will help you understand how to setup and use SRP Player for the JWX-30.
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
Software Updates ( 6 )
JewelMILL update ver 1.0.46. Before installing software, please remove previous version via Add Remove Programs in Control Panel.
JewelStudio version 2.0 updater
JewelStudio version 3.0 updater
Virtual Panel install for the JWX-30 version 1.04.
The following is the plug-in updater v1.04 for Rhino 4.0 . In order to use this upgrade you must have the software application installed.
This is an updater for SRP Player version 1.50. SRP Player must be installed in order for this updater to work.
Training Videos ( 4 )
Basic workflow for the JWX-30 JewelMill software
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
The following video outlines how to install a Windows 7 compatible USB driver via the plug and play method.
The following video outlines how to install a true Windows 7 print driver using the pre-installation method.
Troubleshooting Guides ( 2 )
The following document discusses how to install SRP Player on multiple computers without the milling machine being connected to the computer.
The following document covers possible communication issues that may be induced by Windows power save features ranging from laptops to desktop computers.
Utilities ( 1 )
This progrom allows you to send prn, rml, plt or firmware files to your Roland device.
Knowledge Base Articles ( 9 )
HELP!! I can't find the driver I need for my Roland!
The cut path is being clipped on one side of the print
How to install a Roland driver in Windows 7 and Windows Vista
HELP!! I can't find a Windows8 driver for my machine!!
Information about my legacy product
Can I use either of these cleaning cartridges interchangeably?
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.
Windows 7 Software Compatibility List