Important Announcement Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.

Temporary Service Notice: Drivers and Downloads

We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.

To find what you need, open the Download Center and follow the link to the temporary download page.

If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.

We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.

We apologize for any inconvenience and appreciate your patience and understanding.

Roland DGA Customer Support Team

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Technical Support for

VersaSTUDIO BN-20D Direct-to-Film Printer

Application & Workflow Guides ( 5 )

BN-20D Before the Print Workflow

This document shows the BN-20D workflow using VersaWorks to prepare for printing.

35.23 MB

BN-20D: Assigning White with Adobe Illustrator (Option One)

This document shows a way to assign white while prepping a file using Adobe Illustrator. This option shows how to change the RGB values for white to allow identification of white in VersaWorks.

3.86 MB

DTF Layer Alignment with VersaWorks

This document provides information on how to adjust the color and white layers for a properly aligned print. Alignment when using VersaWorks is featured in this document for the BN-20D and BY-20

4.93 MB

DTF Printer Calibration with Utility

This document covers the use of the Utility to calibrate printer for proper print and layer alignment. Bidirectional printing and sheet feeding adjustments are described. It was written for the BN-20D but it applies to BY-20 as well.

3.97 MB

How to Add White to a PNG with Photoshop

This document shows how to use Adobe Photoshop to add a white layer to a PNG image.

36.69 MB

Media Application Guide ( 1 )

BN-20D Application Guide

This is the application guide for S-F164 Direct Transfer System Film and S-POWDER for the VersaSTUIDO BN-20D.

220.13 KB

MSDS ( 3 )

S-F164 Direct Transfer System Film Material Safety Data Sheet

This is the SDS for S-F164 film used with S-POWDER and S-PG-xx.

222.17 KB

S-PG-xx Material Safety Data Sheet

This is the SDS for S-PG-xx inks used in the BN-20D.

1.65 MB

S-POWDER Material Safety Data Sheet

This is the SDS for S-POWDER used with S-PG-xx inks and BN-20D.

628.91 KB

Owner & User Manual ( 1 )

BN-20 Users Manual

BN-20 Users Manual This link will take you to the Roland DG Download Center for Manuals, The BN-20D Users Manual is offered in both a HTML or PDF format.

34.68 KB

Setup & Install Guides ( 2 )

BN-20D Installation & Initial Settings

BN-20D Installation & Initial Settings Manual. This link will take you to the Roland DG Download Center for Manuals, The BN-20D Installation & Initial Settings Manual is offered in both a HTML or PDF format.

33.61 KB

BN-20D Machine Installation Manual

BN-20D Machine Installation Manual. This link will take you to the Roland DG Download Center for Manuals, The BN-20D Machine Installation Manual is offered in both a HTML or PDF format.

34.62 KB

Training Videos ( 2 )

BN20D_Driver_Utility_installation

This video shows how to register your BN-20D as well as use the download center to download and install the BN-20D utility and print driver.

26.31 MB

CadLINK digital Factory DTF Pro Roland DG edition

This video walks through the process of gaining access to the application form for receiving your activation code for Digital Factory. It also walks through the installation process.

8.72 MB