Important Announcement
Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.
Temporary Service Notice: Drivers and Downloads
We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.
To find what you need, open the Download Center and follow the link to the temporary download page.
If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.
We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.
We apologize for any inconvenience and appreciate your patience and understanding.
Roland DGA Customer Support Team
Technical Support for
TrueVIS VG3-640 64" Eco-Solvent Inkjet Printer/Cutter
Featured Articles
For the latest Software, Firmware and Manuals, please visit the Roland DG Download Center.
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Application & Workflow Guides ( 2 )
This is the Application Instructions for HeatSoft GLAM (ESM-HTGLM) and PTM2.
182.12 KB
This is the Application Instructions for HeatSoft PREMIUM (ESM-HTMP) and PTM2.
180.74 KB
Firmware Updates ( 2 )
Information on the new Firmware for VG3 & SG3, containing a password requirement for compliance with new Cyber Resilience rules.
637.56 KB
VG3 Series Firmware Update. This link will take you to the Roland DG Download Center for the VG3 Series Click on the Software Box selection near the middle of the page and then navigate down to VG3 Firmware section to show the latest updater version.
31.01 KB
Maintenance & Calibration Guides ( 2 )
A list of maintenance-related consumables that the end user is responsible for replacing to uphold their warranty; as described in the Owner/User Manual.
190.38 KB
VG3-540 & VG3-640 Links to all Maintenance procedures.
387.40 KB
Media Specification Sheet ( 25 )
This is the Specification Sheet for Clear Calendered Vinyl (ESM-CCVP).
220.76 KB
This is the Specification Sheet for Clear Static Cling (ESM-CSC).
219.73 KB
This is the Specification Sheet for Frosted Etched Glass media (ESM-ETCH).
271.34 KB
This is the Specifications Sheet for Glossy Backlit Film (ESM-GBF).
220.73 KB
This is the Specification Sheet for Glossy Calendered Vinyl PRO (ESM-GCPRO).
222.82 KB
This is the Specifications Sheet for Glossy Calendered Vinyl (ESM-GCVP).
221.73 KB
This is the Specifications Sheet for GuardLam Embossed Floor Overlaminate film (ESM-GLEF).
362.38 KB
This is the Specifications Sheet for GuardLam Glossy Floor Overlaminate film (ESM-GLGF).
362.15 KB
This is the Specifications Sheet for Holographic Prism Film (ESM-HOLO).
221.93 KB
This is the FAQ for HeatSoft GLAM Silver Sparkle heat transfer media (ESM-HTGLM).
270.64 KB
This is the Specifications Sheet for HeatSoft GLAM Silver Sparkle heat transfer media (ESM-HTGLM).
274.26 KB
This is the Specifications Sheet for HeatSoft PLUS (ESM-HTM3).
225.92 KB
This is the Specifications Sheet for HeatSoft PREMIUM heat transfer media (ESM-HTMP).
225.50 KB
This is the Specifications Sheet for HeatSoft SATIN heat transfer media (ESM-HTMS).
226.26 KB
This is the Specifications Sheet for Light-Weight Banner Vinyl (ESM-LBV2).
221.37 KB
This is the Specifications Sheet for Matte Backlit Film (ESM-MBF).
220.49 KB
This is the Specifications Sheet for Matte Calendered Vinyl (ESM-MCVP).
221.45 KB
This is the Specifications Sheet for RolyPoly Banner Film (ESM-RPBF).
221.18 KB
This is the Specifications Sheet for Solvent Glossy Canvas (ESM-SGC2).
222.98 KB
This is the Specifications Sheet for Solvent Glossy Paper (ESM-SGP3).
221.62 KB
This is the Specifications Sheet for Solvent Glossy Paper with Adhesive (ESM-SGPA).
221.25 KB
This is the Specifications Sheet for Solvent Satin Canvas (ESM-SSC2).
222.98 KB
This is the Specifications Sheet for WallFlair Removable Vinyl (ESM-WFRV).
223.08 KB
This is the Specifications Sheet for SoftSign Fabric Banner (RCM-SSFB).
222.91 KB
MSDS ( 17 )
This is the Safety Data Sheet for ESM-CCVP (Clear Calendered Vinyl).
213.82 KB
This is the Safety Data Sheet for Frosted Etched Glass media (ESM-ETCH).
221.85 KB
This is the Safety Data Sheet for Glossy Calendered Vinyl PRO (ESM-GCPRO).
222.19 KB
This is the Safety Data Sheet for Holographic Prism Film (ESM-HOLO).
221.78 KB
This is the Safety Data Sheet for HeatSoft GLAM (ESM-HTGLM).
222.24 KB
This is the Safety Data Sheet for HeatSoft PREMIUM heat transfer media (ESM-HTMP).
222.06 KB
This is the Safety Data Sheet for Matte Calendered Vinyl (ESM-MCVP).
215.50 KB
This is the Safety Data Sheet for RolyPoly Banner Film (ESM-RPBF).
187.94 KB
This is the Safety Data Sheet for Solvent Glossy Canvas (ESM-SGC2).
273.46 KB
This is the Safety Data Sheet for Solvent Satin Canvas (ESM-SSC2).
273.46 KB
This is the Safety Data Sheet for WallFlair Removable Vinyl (ESM-WFRV).
213.72 KB
This is the Safety Data Sheet for White Static Cling (ESM-WSC).
214.01 KB
This is the Safety Data Sheet for SoftSign Fabric Banner (RCM-SSFB).
278.70 KB
This is the Safety Data Sheet for Glossy Photobase Paper (SCM-GPP2).
173.75 KB
Owner & User Manual ( 2 )
DU3-540 & DU3-640 Optional Blower Dryer Users Manual. Includes installation, operation and troubleshooting. This is an auxiliary drying unit that combines a drying-heater unit and a blower-fan unit.
569.84 KB
VG3-540 & VG3-640 Users Manual. . Includes all functions and maintenance procedures.
3.27 MB
Setup & Install Guides ( 1 )
VG3-540 & VG3-640 Printer Series Setup and Installation Instructions.
1.29 MB