Technical Support for
SOLJET Pro 4 XF-640 64" Eco-Solvent Inkjet Printer
Featured Articles
Error code 0040 (motor error)Preparación de las Impresoras de Inyección de Tinta Roland para Periodos de Inactividad
Preparing Roland Inkjets for Periods of Non-Use
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Application & Software Guides ( 10 )
This document describes the process for calibrating or linerizing a print mode in Roland VersaWorks.
1.81 MB
This document outlines the procedures to load the Roland VersaWorks swatches into Adobe Indesign.
1.64 MB
This document outlines the procedure for printing gray using Roland VersaWorks RIP application.
1.04 MB
This document describes the use of Special Color and Named Color Replacement in Roland VersaWorks.
399.01 KB
Details how to use the Roland Color System for perfect matching color out of Illustrator.
2.08 MB
Instructions on how to use the Custom Cut feature in VersaWorks. This instruction set is for configuring VersaWorks to a determined page size to increase cut accuracy.
2.44 MB
This document outlines the procedure for performing a Clean Reinstallation of Roland VersaWorks.
51.83 KB
This document offers tips and tricks on how to use VersaWorks effectively in conjunction with design applications such as Illustrator and Photoshop.
15.11 MB
Windows 7 Support Information for color products: VersaWorks, COLORIP, ColorChoice and ColorChoice II.
75.52 KB
Demo File ( 1 )
Document ( 2 )
spreadsheet referenced in job log part 2 webinar.
40.00 KB
Firmware ( 2 )
Firmware Bundle for XF-640 model. Bundle includes updater application, RFW file and instructions.
3.84 MB
Firmware Bundle for XF-640 model. Bundle includes updater application, RFW file and instructions.
3.88 MB
Media Application Guide ( 2 )
HTM3 and PTM2 Application Instructions - Spanish
606.23 KB
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Media Specification Sheet ( 6 )
Especificaciones del Material de Termotransferencia de Poliuretano HeatSoft SATIN ESM-HTMS
401.51 KB
Specification Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask - Spanish
147.59 KB
MSDS ( 21 )
Eco-Sol Max 2 Ink ESL4-xx RoHS Declaration of Conformity
560.86 KB
Material Safety Data Sheet MSDS for Glossy Backlit Film ESM-GBF Roland Certified Media.
78.13 KB
Material Safety Data Sheet MSDS for Light Weight Banner Vinyl ESM-LBV2 Roland Certified Media.
177.46 KB
Material Safety Data Sheet MSDS for Matte Backlit Film ESM-MBF Roland Certified Media.
78.15 KB
This is the Safety Data Sheet for Matte Calendered Vinyl (ESM-MCVP).
215.50 KB
This is the Safety Data Sheet for WallFlair Removable Vinyl (ESM-WFRV).
213.72 KB
This is the Safety Data Sheet for White Static Cling (ESM-WSC).
214.01 KB
Material Safety Data Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask
140.07 KB
Conformity statement to EUs RoHS directive for the SL-CL SOL Cleaning cartridge
39.29 KB
Owner & User Manual ( 7 )
This guide describes the white ink workflow on XC-540, including the new Single Pass printing mode.
19.07 MB
All information for basic set up and use of the Versaworks software in Spanish
0.98 MB
Product Info Guide ( 1 )
The following document provides info on the RWear Studio software program
428.69 KB
Sample Files ( 2 )
This Zip file contains a variety of PDF files that can be used when submitting print samples to Roland for evaluation. Use the appropriate file to create your sample.
Please follow the enclosed instructions when printing and sending the test file.
8.59 MB
Setup & Install Guides ( 5 )
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.27 KB
This document outlines the procedures to install RVW printer drivers manually in Windows7.
2.01 MB
Software Guides ( 2 )
Software Updates ( 4 )
This CorelDraw X5 swatch file includes the swatch for doing PerfCut. Please copy the unzipped .xml file into the My Palettes folder under My Documents.
342.00 bytes
This is the software package zip file for SFEdit2 and supports R-WearStudio and MetazaStudio software only.
1.83 MB
This document includes links to VersaWorks Support Pages, the VersaWorks 6 Upgrade page. Also, included are links to troubleshooting documents, software system requirements and the compatibility list.
137.32 KB
Training Videos ( 13 )
This video outlines the process of making a network connection to a Roland Printercutter.
54.21 KB
This video explains the PerfCut feature in VersaWorks and how to use it.
56.64 KB
Tutorial video for printing in VersaWorks with CMYK, Metallic Silver and White in Single-Pass and Dual-Pass.
56.17 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.36 KB
Basic workflow for producing a Rhinestone motif template using Roland R-WearStudio.
64.45 KB
Tutorial video for selecting the proper print modes in VersaWorks when printing with CMYK, White and Metallic Silver on clear media.
55.26 KB
Video for working with transparencies in Adobe Illustrator specifically for VersaWorks original. Certain design elements in Illustrator can cause cut lines to disappear in VersaWorks original.
64.63 KB
This video outlines how to troubleshoot cutlines from Adobe Illustrator for Roland VersaWorks.
53.23 KB
The video outlines how to perform Roland VersaWorks update via Roland@Net and Offline updater.
53.24 KB
This video will walk you through the steps of using the Roland System Color Library with CorelDRAW.
17.57 MB
This video outlines the process to use variable data printing in VersaWorks.
64.45 KB
The following video outlines how to vectorize a graphic for rhinestone placement using Roland R-WearStudio.
64.63 KB
This video shows the manual maintenance procedure for the SOLJET EJ-640, SOLJET PRO 4 XR-640 XF-640 and the Texart XT-640 Models.
36.85 KB
Troubleshooting Guides ( 7 )
This document will go over all aspects when encountering a corrupt file.
1.95 MB
This troubleshooting document will describe the possible causes for horizontal banding
3.65 MB
How to VerifyReset the TCPIP Connection. For all nework based printers.
2.02 MB
This troubleshooting guide will review different aspects of color variations.
2.58 MB
The troubleshooting guide will describe the reasons for having a sheet set up error on a Roland printer.
1.53 MB
This document outlines the troubleshooting procedures for VersaWorks crashing or freezing lock up.
609.10 KB
Knowledge Base Articles ( 43 )
Heat transfer media does not adhere to fabric properly.
Current Roland user wants to switch from Eco Solvent inks to dye sublimation inks
Wanting to installdye sublimation inks
I need a clear film that is compatible with my eco-solvent printer that I can print film positives.
Chart of color products (EcoSol/UV/Sublimation) that includes the various configurations, ink types and part numbers for ink. This article has been optimized for Mobile viewing.
CutContour linein apdf filedisappears.
Hard printer failure in the scan direction
Wall graphics media either falls off or sticks too aggressively to the wall
How to troubleshoot white banding (or density drop, streaking, ink starvation)
Is there a way to stop a headwash?
Poor printability; not clinging to glass surface
Printer does not recognize a new ink cartridge or customer has a faulty ink cartridge that causes printing issues.
HELP!! I lost the software DVD/CD for my machine!!
Motor Error 0001
Motor Error 0004
Motor Error 0005
Motor Error 0008
Motor Error 0009
Motor Error 0010
Motor Error 0040
Motor Error 0040
Motor Error 0050
Motor Error 0080
Motor Error 0090
General information about OnSupport
Las impresoras de inyección de tinta Roland han sido diseñadas para permanecer inactivas solo durante breves periodos de tiempo. Cuando no está siendo usada, cada impresora lleva a cabo un mantenimiento automático. Sin embargo, hay algunas situaciones que requieren periodos prolongados de inactividad, especialmente en entornos educativos. Es importante preparar correctamente estos dispositivos para largos periodos de inactividad con el propósito de evitar daños y garantizar que estén en perfectas condiciones de producción al momento de imprimir nuevamente.
Roland inkjet printers were designed to accommodate short periods of downtime. Each printer performs automated maintenance when the machine is not in use. However, there are some situations that require extended periods of downtime, this is especially true in educational settings. It is important to properly prepare these devices for extended downtime to prevent damage and to ensure that your machine is in perfect production shape when you’re ready to start printing again.
Why do some of my prints on textiles look washed out and others don't?
HTM2 peels off in sections after laundering.
Wall and/or paint damage during removal of WFRV and/or WFRF.
Some customers have expressed interest in returning to origin on print only devices send multiples passesand maximize opacity on transparent medias.
Roland VersaWorks Guide
Roland VersaWorks Guide
Roland VersaWorks Ink Status
Can I use either of these cleaning cartridges interchangeably?
Can I use either of these cleaning cartridges interchangeably?
SOLJET Pro II VersaWorks is no longer available for purchase
Spot color with transparency warning appears when trying to save a file to eps in Adobe Illustrator
Versaworks will not print jobs concurrently whenset up withmore than one machine.
Wall graphics is falling off after a few hours of application.
When outputting a design to your printer, the software needs to be able to translate commands to the device (such as how much ink to fire and when). These commands tell the machine how fast to feed the material, at what speed the print carriage travels, and what heat settings are needed for the print platen. Other variables include theproperties of thematerial being printed on, how the ink chemsitry reacts to it, how the different process colors of ink blend together to form other colors, and how long the print takes to dry. A Profile is a combination of all of these variables, among others.
Colors are not matching from one panel to the next when printing tiled images
Customer wants to change from 7 colorCMYKLcLmLk+ cleaning cartridgeto 8 colorCMYKLcLmLk + WH