Important Announcement
Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.
Temporary Service Notice: Drivers and Downloads
We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.
To find what you need, open the Download Center and follow the link to the temporary download page.
If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.
We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.
We apologize for any inconvenience and appreciate your patience and understanding.
Roland DGA Customer Support Team
Technical Support for
DWX-52D 5 Axis Dental Mill
Featured Articles
DGSHAPE InsightsDisc Changer In Depth Maintenance
DWX Windows Driver Installation
DWX-52DCi error “104F-202” T-axis shift occurs - Maintenance
How many teeth can I mill out of one zirconia disc?
How often should I change a tool?
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - How do I backup MillBox Job files for expedited support?
MillBox - Security Software / Anti-Virus Exclusions
Need A DGSHAPE Cloud Account?
Roland DGSHAPE Tech Support Terms and Conditions
Roland Product End of Life Policy
Rotary Axis Unit Maintenance
Setting up the USB camera
Software OS Support List
VPanel for DWX User's Web Manual
VPanel Layout
VPanel Update
Why is the dust collector necessary?
Search DWX-52D Documents & Knowledge Base Articles
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Application & Workflow Guides ( 9 )
CA-DK2 Denture kit Quick Guide Workflow for DWX-52D/DC/DCi Users
4.37 MB
CA-DK2 Denture kit Quick Guide Workflow for DWX-52D/DC/DCi Users
4.97 MB
CA-MK1 Using the Casted Model for Time Reduction
1.00 MB
DGSHAPE Americas – Certified CAM Software and Third-Party Support Policy
155.29 KB
The NEW C-Clamp type adapter expands the functionality of DWX-52D dry mill with a 90-degree milling range expansion vs. our standard material adapter.
1.08 MB
Bulletin ( 3 )
We've come across a few instances where the driver doesn't install correctly, leading to a communication issue.
243.75 KB
Notification of Change to the Automatic Correction Jig for Improved Milling Accuracy
206.81 KB
Precautions Regarding Torque Screwdriver Assembly and Use
270.29 KB
Driver ( 1 )
Windows 10, Windows 8, Windows 7
Dental Driver for DWX-52D, DWX-52DCi DWX-42W. Version 1.30. Contains drivers for both 32 Bit and 64 Bit. Supports Windows 7, 8.1 10. WINX64 is 64 bit folder. WINX86 is 32 Bit folder.
18.75 MB
Drivers ( 4 )
DGSHAPE Dental Driver for Windows Driver [ 2025-03-19, Ver.1.70 ] Download file and expand to desktop. Run SETUP64.exe file as administrator to install driver.
0.00 bytes
Dental Driver for DWX-52D, DWX-52DCi DWX-42W. Version 1.40. Contains drivers for both 32 Bit and 64 Bit. Supports Windows 7, 8.1 10. WINX64 is 64 bit folder. WINX86 is 32 Bit folder.
15.58 MB
We do recommend you to read through this document first for your better
understanding of DGSHAPE Dental Driver.
< Table of Contents >
1. Overview
2. Installing the Driver
3. Uninstalling the Driver
4. Important Notes
60.81 KB
Firmware Updates ( 3 )
DWX-52D - Firmware Updater [ 2026-08-03, V280 ] - After the version upgrade, you must update to the latest version of "VPanel for DWX". After updating, automatic correction may be necessary.
39.47 KB
Firmware Ver.1.80 Please download the execute file and follow the Users manual. This enables you to install the latest firmware to the machine. Update VPanel after upgrading Firmware
2.15 MB
Maintenance & Calibration Guides ( 13 )
ZS-52D Spindle Unit Replacement Instructions. The ZS-52D and ZS-4D are not compatible. Exercise caution to ensure the correct spindle
type is used. Spindle for DWX-52D Serial Numbers KFF1202 and newer.
1.76 MB
This document describes how to replace the collet for the DWX-52D Serial Numbers KFF1202 and newer. Please see Collet Maintenance for tightening instructions. Note: Collet ZC-52D to be used with Spindle ZS-52D
618.25 KB
ZSB-180 Spindle Belt Replacement Instructions. Exercise caution to ensure the correct spindle belt type is used. Spindle belt ZSB-180 for DWX-52D Serial Numbers KFF1202 and newer. Spindle: ZS-52D
1.08 MB
ZC-52D Spindle Collet Maintenance. Exercise caution to ensure the correct collet type is used. Spindle collet ZC-52D for DWX-52D Serial Numbers KFF1202 and newer. Spindle: ZS-52D
770.67 KB
These instructions will guide you through replacing the spindle motor on the DWX-51D, DWX-52D, DWX-52DC DWX-52DCi models. The part number for this spindle is ZS-4D
2.23 MB
Performing periodic maintenance helps to keep the collet in a good condition
1.12 MB
This document describes how to replace the collet for the DWX-50, DWX-4, DWX-51D, DWX-52D, DWX-52DC DWX-52DCi The collet should never be removed unless replacement is necessaryPlease see Collet Maintenance for tightening instructions.
791.37 KB
DWX series grease list. End User greases available from our Store. If can't find a specific grease, please contact your distribuitor.
755.42 KB
This document will show you how to replace the spindle belt.
ZSB-140 is the belt for the DWX-4 and ZSB-170 is for DWX-51D, DWX-52D, DWX-52DC DWX-52DCi Dental mill.
2.05 MB
Spindle DWX-53D and DWX-52D Series General Information
193.67 KB
MSDS ( 1 )
Owner & User Manual ( 9 )
User Manual to properly operate and maintain the DWX-52D [ 2022-03-01, R3 ]
8.05 MB
* For the detailed usage method of the cleaning tool, see the "User's Manual" (electronic-format manual)
296.79 KB
Parts List ( 1 )
DWX-52D Accessories included with the mill. Includes part numbers for each item. Some items may not be included in all regions.
419.13 KB
Product Info Guide ( 1 )
Sales ( 6 )
CA-DK2 is the Denture Kit for DWX-52 series devices. Note: CA-DK2 Kit, Required separate CAM, and materials. Contact us for list of distributors.
26.50 KB
Denture Time Reduction Kit, DWX-52 & DWX-52DCi Series Mills
25.30 KB
Flat-end milling tool is designed for use with DGSHAPE DWX Dry Milling Solutions. The extended reach of this tool allows for milling of materials 10mm to 26mm in width and is approved for milling zirconia, wax, and PMMA.
28.21 KB
DWX Dry Mill Tools (Carbide) for Zirconia, Wax, and PMMA. Authentic Roland DGA high-quality, long-reach carbide milling tools designed for use with DGSHAPE DWX Dry Dental Milling Solutions.
28.02 KB
DWX Dry Mill Tools (Diamond) for milling zirconia with ease on your DGSHAPE DWX Dry Milling Solution.
28.33 KB
DWX Dry Mill Tools (PMMA) for milling PMMA with precision and ease. These authentic, high-quality tools are designed for predictable milling of PMMA applications on the DGSHAPE DWX-53DC and DWX-52D Plus Dry Dental Milling Solutions.
28.23 KB
Setup & Install Guides ( 6 )
This setup guide will walk users through the installation and setup steps for proper installation of the DWX-52D. 2022-03-01, R2]
6.07 MB
The content in this document is similar to “Removing the Retainers” in the Setup Guide. Be sure to carry out this operation.
452.42 KB
This setup guide will walk users through the installation and setup steps for proper installation of the DWX-52D.
5.68 MB
Millbox and hyperDENT Tool Assignment. Note: This guide supports the latest version of the CAM. However, we recommend verifying that each tool is in the correct position within the CAM.
1.36 MB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years
79.00 bytes
Software Guides ( 6 )
DGSHAPE Cloud - DGSHAPE Insights Video Presentation Webinar
27.50 KB
DGSHAPE Cloud - How to connect VPanel to your DGSHAPE account
27.49 KB
DGSHAPE Cloud - How to open a DGSHAPE Account
26.80 KB
DGSHAPE Cloud - How to set-up your Newsletter
26.91 KB
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Scroll down to Need A DGSHAPE Account? and Sign Up.
43.69 KB
DGSHAPE Insights Professional
Smarter Milling with AI and Remote Capabilities
AI-driven diagnostics, remote output initiation, job skip, machine and tool monitoring, case-based history tracking, job end-time － all in one platform.
27.06 KB
Software Updates ( 9 )
VPanel is the maintenance and monitoring software for the DWX-52D, DWX-52DC, DWX-52DCi and DWX-42W dental mills. This update adds a sequence to automatic correction that will improve the milling accuracy of the DWX-52D.
63.48 MB
1 - VPanel Installer / Updater [ 2026-10-02, Ver.4.16.1 ]
for DWX-53DC, DWX-53D, DWX-52DCi, DWX-52DC, DWX-52D Plus, DWX-52D, DWX-42W Plus, DWX-42W and DWX-43W
39.71 KB
hyperDENT V1.1.0 Powered by Roland DGA Installer / Updater
33.13 KB
MillBox DGSHAPE Edition V25.3.4 (2025) is valid for use with 2025 dongles
51.15 KB
MillBox DGSHAPE Edition V25.3.4 (2025) – Works with 2025 Dongles
35.05 KB
This update grants access to the denture time reduction kit module in MillBox CAM software for DWX-52D users. V4 dated 8162019
79.16 MB
This update grants access to the model time reduction kit module in MillBox CAM software for DWX-52D users.
26.43 MB
This is an installer program for VPanel for DWX-52D, DWX-52DC, DWX-52DCi, DWX-42W. Download the exe file, and double-click setup.exe and follow the instructions as displayed for installation.
137.53 MB
Training Videos ( 11 )
This video will guide you through tightening the collet
55.86 KB
This video will guide you through how to prepare the tool or bur before installing.
55.92 KB
Walk-through of how to perform cleaning of your DWX-52D and performing Auto Correction
56.49 KB
This video will guide you through replacing the collet on the DWX-52D and then performing the Auto Calibration procedure using the Vpanel.
56.57 KB
Walk-through of how to perform cleaning of your DWX-52D after the milling has completed
56.48 KB
Digital Denture Solution CA-DK1-TR by DGSHAPE
25.20 KB
This video explains how to activate the software using the hyperDENT Roland DGA License Center.
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This video explains hyperDENT Powered by Roland DGA Download and Installation process.
26.50 KB
Utilities ( 1 )
Dental Driver, VPanel for DWX and DWX-52D Manuals. Content found in the installation CD. Upgrade VPanel, FW and driver if needed.
96.85 MB
Knowledge Base Articles ( 92 )
A Hole Opens in the Milling Results
Attaching a Workpiece to the Adapter
Automatic Correction Fails
Any issues with heavy usage?
HELP!! I can't find the driver I need for my Roland!
Compressed Air Does Not Come Out
Coordinates
Correcting the Milling Machine
The cut path is being clipped on one side of the print
With Roland limited warranties, you get not only extensive coverage of your device, but the best service and support in the industry. All products come standard with the manufacturers warranty outlined below, with upgrade options available on many products.
Detection Pin Maintenance
DGSHAPE Corporation Software License Agreement
The New Insights from DGSHAPE
DGSHAPE Insights is the web-based evolution of DWINDEX2, delivering mobile, virtual CAD/CAM management for your milling device. Available as a free application in DGSHAPE CLOUD. Insights build upon the features of DWINDEX2 with improved data graphics and a new UX/UI. DWX customers can manage their milling centers from anywhere, anytime, through their mobile devices or PC’s.
Process describing how to maintain the Disc Changer Chamber
FAQ's for DWX devices
I'm having trouble installing the software. What should I do?
DWX-52D Daily Maintenance
DWX-52D Spindle Unit Replacement dgs
DWX-52DCi error “104F-202” T-axis shift occurs
Edges of Milling Products Become Chipped
Error "101D-0010" The cleaning tool cannot be released.
Error “104F-202” T-axis shift occurs
Error Code "****_****" An unknown error occurred.
Error Code "1000-XXXX" The % limit switch was not found.
Error Code "1006-02" The % axis position has been shifted.
Error Code "1017-0000" The front cover was opened.
Error Code "1017-0001" The front cover or the magazine cover was opened.
Error Code "101C-0000" The milling bur sensor was not found.
Error Code "101D-****" The milling bur cannot be released.
Error Code "101E-****" The % milling bur might be broken.
Error Code "101F-****" The % milling bur chucking has slipped out.
Error Code "1020/1021-****" The % milling bur is too long./The % milling bur is too short.
Error Code "1022-****" The % milling bur was not found.
Error Code "1022-0010" The cleaning tool was not found.
Error Code "1023-0000 to 1028-0000" Milling data error.
Error Code "1029-0000" The spindle experienced an overload.
Error Code "102A-0000" The spindle experienced overcurrent.
Error Code "102B-0000" The spindle motor temperature is too high.
Error Code "102D-0000" The spindle cannot be turned.
Error Code "102E-0000" The spindle has collided with the rotary axis unit
Error Code "102E-0001" The changer has collided with the adapter.
Error Code "1030-0000" The dust collector is not working.
Error Code "103B-0000" The automatic correction is not yet finished.
Error Code "103D-0000" Milling data error. The milling bur cannot reach the milling position.
Error Code "1047-****" The machine's internal memory cannot be accessed.
Error Code "1049-****" The adapter with ID number % cannot be released.
Error Code "104A-****"The adapter with ID number % could not be grasped.
Error Code "104B-00**" The adapter with ID number % was not found.
Error Code "104D-00**" An adapter with the same ID was found.
Error Code "104E-****" The % limit switch was not found.
Error Code "104F-02**" The % axis position has been shifted.
Error Code "1050-****" The operation to read a bar code failed.
Expansion Port
Looking into production yields
Looking for general information on tool life
What steps should I take prior to running a milling job?
Does it require a step in the disc?
Initial Operations Are Not Performed or Fail
Any issues using composite resin blocks?
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - How do I backup MillBox Job files for expedited support?
MillBox - Security Software / Anti-Virus Exclusions
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Using its suite of world class applications, you can remotely monitor and support your CAD/CAM milling devices, compare periodized production data, and oversee your milling center.
No Data Is Being Output to the Machine, or the Machine Will Not Operate Even Though Data Is Being Output
Periodic Maintenance
Tech Support Terms and Conditions
Information about my legacy product
We highly recommend performing periodic maintenance cycles and procedures. Here is a quick topic that is not included when diagnosing milling issues. For this example, I chose the DWX-52D to explain the points of inspection on the Rotary Axis Unit.
Setting the Milling Bur
Instructions on how to set up a webcam using VPanel
Software OS Support List
T-axis position has shifted Message Work Around
Tech Support Terms and Conditions
The Adapter Rattles
The Cleaning Tool Is Not Effective
The Computer Shuts Down When Connecting Multiple Machines
The Ionizer Is Ineffective (Milling Waste Collects around the Milling Area)
The Milled Surface Is Not Attractive
The Milling Bur Management Information Was Lost
The Operation Button Does Not Respond
The Spindle Does Not Rotate
There Is a Line of Level Difference in the Milling Results
The following procedure will outline the process of how to clean and ensure the tool sensor is working properly
VPanel for DWX User's Manual [ 2021-05-14, R1 ]
Different ways to arrange the VPanel layout and resetting the application back to default
Keeping VPanel up to the latest version is very important and we just made it easier. Take a look at the following video and find out more.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.
Can it hold both a disc and a pin type block?
What are the specifications of the compressor?
Interested in the dust collector specifications
Do I really need to purchase this accessory item?