Built to Last — 17,000 Hours and Still Milling
When Moein Pakzat talks about the DGSHAPE DWX line of milling solutions, he speaks with the quiet confidence of someone who has watched the machines prove themselves day after day, year after year. As the CAM Team Lead at Protec Dental Lab, one of the highest-volume dental labs in Canada, based in Vancouver, Moein has seen what it takes to keep a multi-mill operation running without interruption. Protec currently operates nine DGSHAPE DWX milling machines, spanning the full arc of the product line from the original DWX-50 to the latest DWX-53DC, and the numbers speak for themselves. Their DWX-52D alone has accumulated over 17,000 production hours, a milestone that Moein points to as the clearest possible proof of durability. “You don’t change what works,” he says. When you find a platform that performs at this level, the decision to stay isn’t just easy, it’s obvious.
The Intelligence Behind the Output — DGSHAPE Cloud
Running nine mills efficiently isn’t just about the machines — it’s about what connects them. For Protec, that connective tissue is DGSHAPE Cloud Inventory Management Software, and Moein is direct about its impact on daily operations. Far beyond basic remote monitoring, DGSHAPE Cloud delivers a full suite of intelligent tools from a single platform: AI-driven diagnostics, remote output initiation, job skip, machine and tool monitoring, case-based history tracking, and job end-time tracking. When something needs attention, the team knows before it becomes a problem. The newer Inventory Management application has taken efficiency a step further — automatically adjusting stock levels as each job completes through compatible CAM software, with dashboard alerts that flag when materials run low. For a lab running Protec’s volume, that kind of proactive visibility isn’t a luxury. It’s the difference between a smooth day and a costly one.
Expanding Capacity — The DWX-53DC and the Power of Overnight Milling
Protec Dental Lab’s most recent chapter in their DGSHAPE story is being written with the DWX-53DC dry milling solution. The lab currently runs three of them, with plans already in motion to add three more in the near future… a vote of confidence that reflects both the machine’s performance and the lab’s growing output demands.
For Moein, one capability stands out above the rest: overnight milling. The DWX-53DC’s ability to run autonomously through the night means Protec’s team wakes up to completed work every morning, compressing turnaround times and maximizing every hour the lab isn’t staffed. Combined with the intelligence of DGSHAPE Cloud monitoring the entire fleet in real time, the result is a lab that never truly stops. For a production operation at this scale, that’s not just an advantage; it’s the future of how high-volume dental labs are built to run.
Moein PakzatCAM Team Lead at Protec Dental Lab