Technical Support for
DWX-52DCi 5-Axis Dental Milling Machine With Automatic Disc Changer
Featured Articles
Disc Changer In Depth MaintenanceDisc Changer In Depth Maintenance
DWX-52DCi error “104F-202” T-axis shift occurs - Maintenance
How many teeth can I mill out of one zirconia disc?
How often should I change a tool?
I can't find a Windows 8/8.1 driver!
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - How do I backup MillBox Job files for expedited support?
MillBox - Security Software / Anti-Virus Exclusions
Need A DGSHAPE Cloud Account?
Roland DGSHAPE Tech Support Terms and Conditions
Roland Product End of Life Policy
Rotary Axis Unit Maintenance
Setting up the USB camera
Software OS Support List
VPanel for DWX User's Web Manual
VPanel Layout
VPanel Update
Why is the dust collector necessary?
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Application & Workflow Guides ( 2 )
CA-DK1 Using the Denture Cutting Time Reduction Kit
1.22 MB
CA-MK1 Using the Casted Model for Time Reduction
1.00 MB
Bulletin ( 2 )
Notification of Change to the Automatic Correction Jig for Improved Milling Accuracy
206.81 KB
Precautions Regarding Torque Screwdriver Assembly and Use
270.29 KB
Drivers ( 4 )
Dental Driver for DWX-52D, DWX-52DCi DWX-42W. Version 1.40. Contains drivers for both 32 Bit and 64 Bit. Supports Windows 7, 8.1 10. WINX64 is 64 bit folder. WINX86 is 32 Bit folder.
35.17 KB
We do recommend you to read through this document first for your better
understanding of DGSHAPE Dental Driver.
< Table of Contents >
1. Overview
2. Installing the Driver
3. Uninstalling the Driver
4. Important Notes
60.81 KB
Firmware Updates ( 2 )
Firmware Ver.1.80 combined with Main Firmware V190 and Changer Firmware V210 Please download the execute file and follow the Users manual. This enables you to install the latest firmware to the machine.
2.32 MB
Firmware Ver.1.90 combined with Main Firmware V190 and Changer Firmware V210 Please download the execute file and follow the Users manual. This enables you to install the latest firmware to the machine.
2.32 MB
Maintenance & Calibration Guides ( 8 )
Performing periodic maintenance helps to keep the collet in a good condition
1.12 MB
The error 104F-0202 may occur when the ball bearings and their arm on the clamp do not work well. The cutting dusts will be accumulated everywhere in the gap and it may block smooth operation.
469.54 KB
DWX-52D Series Manual Calibration procedure and Instructions. For DWX-52D, DWX-52DC, DWX-52DCi
2.87 MB
DWX-52DCi Checking items before milling and Maintenance - French
712.14 KB
This document describes how to replace the collet for the DWX-50, DWX-4, DWX-51D, DWX-52D, DWX-52DC DWX-52DCi The collet should never be removed unless replacement is necessaryPlease see Collet Maintenance for tightening instructions.
791.37 KB
This guide will show you how to install and use this cleaning tool on the Cleaning Tool - ZCT-4D: DWX-52D, DWX-52DCi models
296.79 KB
ZSB-140 - ZSB-170 Spindle Belt Replacement Instructions. Note: Spindle Belt ZSB-140 - ZSB-170 to be used with Spindle ZS-4D. ZSB-170: DWX-51D, DWX-52D, DWX-52DCi - ZSB-140: DWX-4
2.05 MB
MSDS ( 2 )
Owner & User Manual ( 6 )
* For the detailed usage method of the cleaning tool, see the "User's Manual" (electronic-format manual)
296.79 KB
Parts List ( 1 )
DWX-52DCi Accessories included with the mill. Includes part numbers for each item. Some items may not be included in all regions.
411.26 KB
Repair Guides ( 1 )
This documents reviews the current Roland DGA depot repair policy
147.37 KB
Setup & Install Guides ( 4 )
This setup guide will walk users through the installation and setup steps for proper installation of the DWX-52DCi
8.46 MB
This guide will walk you through the steps to download, install, setup, and use DWINDEX performance software.
1.43 MB
Software Updates ( 9 )
1 - VPanel Installer / Updater [ 2023-02-22, Ver.V4.2.1 ]
25.39 KB
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Scroll down to Need A DGSHAPE Account? and Sign Up.
35.83 KB
MillBox DGSHAPE Edition v8.0.1 is valid for use with 2022 dongles
35.64 KB
Visit https://help.cimsystem.com/ and create an account. You must be logged in to access the files. - This update grants access to the denture time reduction kit module in MillBox CAM software
Current Version: 5.3 (Valid for use with 2020 dongles)
35.24 KB
This update grants access to the denture time reduction kit module in MillBox CAM software for DWX-52DCi users. V4 dated 8162019
79.06 MB
This update grants access to the model time reduction kit module in MillBox CAM software for DWX-52DCi users.
26.43 MB
Visit https://help.cimsystem.com/ and create an account. You must be logged in to access the files - This update grants access to the model time reduction kit module in MillBox CAM software
Current Version: 1.7
(Released 04/2020)
35.22 KB
This is an installer program for VPanel for DWX-53DC. Double-click setup.exe and follow the instructions as displayed for installation.
158.85 MB
Training Videos ( 8 )
Walk-through of how to install pin type blocks in your DWX-52DCi disc adapter
34.64 KB
This procedure will guide you on how to mount the 98.5mm disc to the adaptor.
41.83 KB
Walk-through of how to perform cleaning of your DWX-52DCi after the milling is completed.
41.84 KB
Walk-through of how to perform cleaning of your DWX-52DCi and performing Auto Correction
41.86 KB
This procedure will guide you on how to mount the pin type workpiece to the adaptor.
41.68 KB
Utilities ( 1 )
Dental Driver, VPanel for DWx and DWX-52DCi Manuals. Content found in the installation CD. Upgrade VPanel, FW and driver if needed.
208.02 MB
Knowledge Base Articles ( 71 )
Any issues with heavy usage?
HELP!! I can't find the driver I need for my Roland!
Coordinates
Correcting the Milling Machine
The cut path is being clipped on one side of the print
With Roland limited warranties, you get not only extensive coverage of your device, but the best service and support in the industry. All products come standard with the manufacturers warranty outlined below, with upgrade options available on many products.
Detection Pin Maintenance
DGSHAPE Corporation Software License Agreement
Process describing how to maintain the Disc Changer Chamber
Process describing how to maintain the Disc Changer Chamber
DWX-52D Spindle Unit Replacement dgs
DWX-52DCi error “104F-202” T-axis shift occurs
Edges of Milling Products Become Chipped
Error "101D-0010" The cleaning tool cannot be released.
Error “104F-202” T-axis shift occurs
Error Code "****_****" An unknown error occurred.
Error Code "1000-XXXX" The % limit switch was not found.
Error Code "1006-02" The % axis position has been shifted.
Error Code "1017-0000" The front cover was opened.
Error Code "1017-0001" The front cover or the magazine cover was opened.
Error Code "101C-0000" The milling bur sensor was not found.
Error Code "101D-****" The milling bur cannot be released.
Error Code "101E-****" The % milling bur might be broken.
Error Code "101F-****" The % milling bur chucking has slipped out.
Error Code "1020/1021-****" The % milling bur is too long./The % milling bur is too short.
Error Code "1022-****" The % milling bur was not found.
Error Code "1022-0010" The cleaning tool was not found.
Error Code "1023-0000 to 1028-0000" Milling data error.
Error Code "1029-0000" The spindle experienced an overload.
Error Code "102A-0000" The spindle experienced overcurrent.
Error Code "102B-0000" The spindle motor temperature is too high.
Error Code "102D-0000" The spindle cannot be turned.
Error Code "102E-0000" The spindle has collided with the rotary axis unit
Error Code "102E-0001" The changer has collided with the adapter.
Error Code "1030-0000" The dust collector is not working.
Error Code "103B-0000" The automatic correction is not yet finished.
Error Code "103D-0000" Milling data error. The milling bur cannot reach the milling position.
Error Code "1047-****" The machine's internal memory cannot be accessed.
Error Code "1049-****" The adapter with ID number % cannot be released.
Error Code "104A-****"The adapter with ID number % could not be grasped.
Error Code "104B-00**" The adapter with ID number % was not found.
Error Code "104D-00**" An adapter with the same ID was found.
Error Code "104E-****" The % limit switch was not found.
Error Code "104F-02**" The % axis position has been shifted.
Error Code "1050-****" The operation to read a bar code failed.
Expansion Port
Looking into production yields
Looking for general information on tool life
What steps should I take prior to running a milling job?
HELP!! I can't find a Windows 7 driver for my machine!!
HELP!! I can't find a Windows8 driver for my machine!!
Any issues using composite resin blocks?
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - How do I backup MillBox Job files for expedited support?
MillBox - Security Software / Anti-Virus Exclusions
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Using its suite of world class applications, you can remotely monitor and support your CAD/CAM milling devices, compare periodized production data, and oversee your milling center.
Tech Support Terms and Conditions
Information about my legacy product
We highly recommend performing periodic maintenance cycles and procedures. Here is a quick topic that is not included when diagnosing milling issues. For this example, I chose the DWX-52D to explain the points of inspection on the Rotary Axis Unit.
Setting the Milling Bur
Instructions on how to set up a webcam using VPanel
Can I use either of these cleaning cartridges interchangeably?
Software OS Support List
T-axis position has shifted Message Work Around
Tech Support Terms and Conditions
The following procedure will outline the process of how to clean and ensure the tool sensor is working properly
VPanel for DWX User's Manual [ 2021-05-14, R1 ]
Different ways to arrange the VPanel layout and resetting the application back to default
Keeping VPanel up to the latest version is very important and we just made it easier. Take a look at the following video and find out more.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.
Do I really need to purchase this accessory item?