Important Announcement
Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.
Temporary Service Notice: Drivers and Downloads
We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.
To find what you need, open the Download Center and follow the link to the temporary download page.
If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.
We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.
We apologize for any inconvenience and appreciate your patience and understanding.
Roland DGA Customer Support Team
Technical Support for
SOLJET Pro 4 XR-640 64" Eco-Solvent Inkjet Printer
Featured Articles
Preparación de las Impresoras de Inyección de Tinta Roland para Periodos de InactividadPreparing Roland Inkjets for Periods of Non-Use
Roland DG VersaWorks 6 Install page
VersaWorks 6 Upgrade
Search xr-640 Documents & Knowledge Base Articles
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Application & Software Guides ( 12 )
This document describes the process for calibrating or linerizing a print mode in Roland VersaWorks.
1.81 MB
This document details installation instructions for placing the Roland Color Library into Corel.
1.91 MB
This document outlines the procedures to load the Roland VersaWorks swatches into Adobe Indesign.
1.64 MB
This document describes the setup and work flow for printing using white ink on the SC-545EX printer and Roland VersaWorks.
205.23 KB
This document outlines the procedure for printing gray using Roland VersaWorks RIP application.
1.04 MB
This document describes the use of Special Color and Named Color Replacement in Roland VersaWorks.
399.01 KB
Details how to use the Roland Color System for perfect matching color out of Illustrator.
2.08 MB
Instructions on how to use the Custom Cut feature in VersaWorks. This instruction set is for configuring VersaWorks to a determined page size to increase cut accuracy.
2.44 MB
This document outlines the procedure for performing a Clean Reinstallation of Roland VersaWorks.
51.83 KB
This document offers tips and tricks on how to use VersaWorks effectively in conjunction with design applications such as Illustrator and Photoshop.
15.11 MB
Windows 7 Support Information for color products: VersaWorks, COLORIP, ColorChoice and ColorChoice II.
75.52 KB
Application Resources ( 2 )
The CoPeck utility version 7.7.0 can be used to pull a report from a Roland printer and then be emailed to a dealership or service center for diagnostic purposes.
7.79 MB
Copeck Utility – Instructions about using the CoPeck tool. Includes the list of Roland Printer models.
385.60 KB
Demo File ( 1 )
Document ( 2 )
spreadsheet referenced in job log part 2 webinar.
50.00 KB
Firmware ( 1 )
Firmware update bundle for the XR-640. Version 2.30. Bundle includes installation instructions and RFW file.
3.26 MB
Firmware Updates ( 1 )
Firmware update bundle for the XR-640. Version 2.40. Bundle includes installation instructions and the RFW file.
3.26 MB
Maintenance & Calibration Guides ( 2 )
Procedimiento para obtener una calidad adecuada de impresión luego de periodos prolongados de inactividad
1.43 MB
As your printer have been unattended for a prolong amount of time, we suggest to perform a manual
cleaning. This is to ensure to remove any cured inks on cap top, wipers and around the print head.
941.44 KB
Media Application Guide ( 3 )
HTM3 and PTM2 Application Instructions - Spanish
606.23 KB
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Media Specification Sheet ( 7 )
Especificaciones del Material de Termotransferencia de Poliuretano HeatSoft SATIN ESM-HTMS
401.51 KB
Technical Data Sheet and Best Practices for Lintec P-286ZS High Gloss Silver Vinyl
222.56 KB
Specification Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask - Spanish
147.59 KB
MSDS ( 30 )
ESL4-4CY, ESL4-4MG, ESL4-4YE, ESL4-4BK, ESL4-4LC, ESL4-4LM, ESL4-4LK - EcoSOL MAX 2 Safety Data Sheet
1.44 MB
Eco-Sol Max 2 Ink ESL4-xx RoHS Declaration of Conformity
560.86 KB
This is the Safety Data Sheet for ESM-CCVP (Clear Calendered Vinyl).
213.82 KB
Material Safety Data Sheet MSDS for Glossy Backlit Film ESM-GBF Roland Certified Media.
78.13 KB
This is the Safety Data Sheet for Roland DGA GuardLam Embossed Floor Overlaminate Film.
362.01 KB
Safety Data Sheet for ESM-HTMS: HeatSoft SATIN heat transfer material
140.72 KB
Material Safety Data Sheet MSDS for Light Weight Banner Vinyl ESM-LBV2 Roland Certified Media.
177.46 KB
Material Safety Data Sheet MSDS for Matte Backlit Film ESM-MBF Roland Certified Media.
78.15 KB
This is the Safety Data Sheet for Matte Calendered Vinyl (ESM-MCVP).
215.50 KB
This is the Safety Data Sheet for RolyPoly Banner Film (ESM-RPBF).
187.94 KB
This is the Safety Data Sheet for WallFlair Removable Vinyl (ESM-WFRV).
213.72 KB
This is the Safety Data Sheet for White Static Cling (ESM-WSC).
214.01 KB
Safety Data Sheet for Lintec P-286ZS High Gloss Silver Vinyl
124.65 KB
Material Safety Data Sheet for PGM-PTM2 HeatSoft Polyester Transfer Mask
140.07 KB
Conformity statement to EUs RoHS directive for the SL-CL SOL Cleaning cartridge
39.29 KB
Owner & User Manual ( 5 )
This guide describes the white ink workflow on XC-540, including the new Single Pass printing mode.
19.07 MB
All information for basic set up and use of the Versaworks software in Spanish
0.98 MB
Product Info Guide ( 1 )
The following document provides info on the RWear Studio software program
428.69 KB
Profiles ( 4 )
This zip file contains 26 Roland DGA media profiles for the XR CMYKLcLmLk ink configuration along with installation instructions.
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This zip file contains 26 Roland DGA media profiles for the XR CMYKLcLmLkMt ink configuration along with installation instructions.
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This zip file contains 26 Roland DGA media profiles for the XR CMYKLcLmLkWh ink configuration along with installation instructions.
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This zip file contains 26 Roland DGA media profiles for the XR CMYKLcLmWhMt ink configuration along with installation instructions.
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Sample Files ( 2 )
This Zip file contains a variety of PDF files that can be used when submitting print samples to Roland for evaluation. Use the appropriate file to create your sample.
Please follow the enclosed instructions when printing and sending the test file.
8.59 MB
Service Manual & Notes ( 1 )
Setup & Install Guides ( 6 )
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.33 KB
The Roland VersaWorks Dual Installation Guide covers the following topics: installation, printer and cutter setup USB Ethernet and Roland@NET setup.
2.34 MB
This document outlines the procedures to install RVW printer drivers manually in Windows7.
2.01 MB
Software Guides ( 3 )
This guide is for the use with both Roland VersaWorks and VersaWorks Dual. This manual describes the characteristics of white and metallic inks, important notes, maintenance and proper printing methods.
10.37 MB
Software Updates ( 6 )
This CorelDraw X5 swatch file includes the swatch for doing PerfCut. Please copy the unzipped .xml file into the My Palettes folder under My Documents.
342.00 bytes
This is the software package zip file for SFEdit2 and supports R-WearStudio and MetazaStudio software only.
1.83 MB
This document includes links to VersaWorks Support Pages, the VersaWorks 6 Upgrade page. Also, included are links to troubleshooting documents, software system requirements and the compatibility list.
137.32 KB
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
47.02 KB
Training Videos ( 16 )
In this episode, we share our tips for successfully applying a PTM2 transfer mask to graphics printed on HTM3 media.
53.95 KB
In this episode of Pro Tips, we look at a quick way to create a spot color in Adobe Photoshop that can be used to create a wide array of specialty ink effects using White, Gloss and Metallic inks.
59.77 KB
- Learn how to prepare optimized graphics files
- Be able to make informed decisions about print media
- Learn to configure RIP software settings for maximum print quality
- Understand how color profiling affects the printing process
42.63 KB
This video outlines the process of making a network connection to a Roland Printercutter.
54.30 KB
This video explains the PerfCut feature in VersaWorks and how to use it.
56.71 KB
Tutorial video for printing in VersaWorks with CMYK, Metallic Silver and White in Single-Pass and Dual-Pass.
56.27 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.43 KB
Basic workflow for producing a Rhinestone motif template using Roland R-WearStudio.
64.53 KB
Tutorial video for selecting the proper print modes in VersaWorks when printing with CMYK, White and Metallic Silver on clear media.
55.33 KB
Video for working with transparencies in Adobe Illustrator specifically for VersaWorks original. Certain design elements in Illustrator can cause cut lines to disappear in VersaWorks original.
70.96 KB
This video outlines how to troubleshoot cutlines from Adobe Illustrator for Roland VersaWorks.
53.31 KB
The video outlines how to perform Roland VersaWorks update via Roland@Net and Offline updater.
53.31 KB
This video will walk you through the steps of using the Roland System Color Library with CorelDRAW.
17.57 MB
This video outlines the process to use variable data printing in VersaWorks.
64.48 KB
The following video outlines how to vectorize a graphic for rhinestone placement using Roland R-WearStudio.
64.70 KB
This video shows the manual maintenance procedure for the SOLJET EJ-640, SOLJET PRO 4 XR-640 XF-640 and the Texart XT-640 Models.
43.12 KB
Troubleshooting Guides ( 16 )
This troubleshooting document will cover the aspects of a crop mark not found.
1.73 MB
The troubleshooting guide will review all aspects of this symptom.
3.71 MB
This document will go over all aspects when encountering a corrupt file.
1.95 MB
This troubleshooting document will describe the possible causes for horizontal banding
3.65 MB
How to VerifyReset the TCPIP Connection. For all nework based printers.
2.02 MB
This troubleshooting document will help guide you through the symptom of missing a cut line in VersaWorks.
2.98 MB
This troubleshooting guide will help when you encounter print cut alignment issues when using the crop mark function.
3.64 MB
This troubleshooting guide will review different aspects of color variations.
2.58 MB
The troubleshooting guide will describe the reasons for having a sheet set up error on a Roland printer.
1.53 MB
Document describing issues and solutions relateted to static on Roland devices.
889.66 KB
Este documento está diseñado para proporcionar una descripción general sobre cómo la estática afecta la calidad de impresión en las impresoras Roland de formato ancho.
1.29 MB
This troubleshooting guide will help when you encounter print cut alignment issues. Not using the cropmark feature.
3.40 MB
Troubleshooting methods for VersaWorks when you have missing cut lines
654.76 KB
This document outlines the troubleshooting procedures for VersaWorks crashing or freezing lock up.
609.10 KB
Knowledge Base Articles ( 42 )
Heat transfer media does not adhere to fabric properly.
Current Roland user wants to switch from Eco Solvent inks to dye sublimation inks
Can the print and cut machines cut through Twill?
I need a clear film that is compatible with my eco-solvent printer that I can print film positives.
Chart of color products (EcoSol/UV/Sublimation) that includes the various configurations, ink types and part numbers for ink. This article has been optimized for Mobile viewing.
CutContour linein apdf filedisappears.
Suspect crop mark detection issues, cut offset issues
Wall graphics media either falls off or sticks too aggressively to the wall
How to troubleshoot white banding (or density drop, streaking, ink starvation)
Is there a way to stop a headwash?
Poor printability; not clinging to glass surface
Printer does not recognize a new ink cartridge or customer has a faulty ink cartridge that causes printing issues.
Motor Error 0001
Motor Error 0004
Motor Error 0005
Motor Error 0008
Motor Error 0009
Motor Error 0010
Motor Error 0040
Motor Error 0050
Motor Error 0080
Motor Error 0090
Las impresoras de inyección de tinta Roland han sido diseñadas para permanecer inactivas solo durante breves periodos de tiempo. Cuando no está siendo usada, cada impresora lleva a cabo un mantenimiento automático. Sin embargo, hay algunas situaciones que requieren periodos prolongados de inactividad, especialmente en entornos educativos. Es importante preparar correctamente estos dispositivos para largos periodos de inactividad con el propósito de evitar daños y garantizar que estén en perfectas condiciones de producción al momento de imprimir nuevamente.
Roland inkjet printers were designed to accommodate short periods of downtime. Each printer performs automated maintenance when the machine is not in use. However, there are some situations that require extended periods of downtime, this is especially true in educational settings. It is important to properly prepare these devices for extended downtime to prevent damage and to ensure that your machine is in perfect production shape when you’re ready to start printing again.
Why do some of my prints on textiles look washed out and others don't?
HTM2 peels off in sections after laundering.
Wall and/or paint damage during removal of WFRV and/or WFRF.
Manage your print output with the latest edition of the world’s most popular RIP software.
Roland VersaWorks Guide
Roland VersaWorks Ink Status
Guide to RVW settings when printing white on clear material.
Can I use either of these cleaning cartridges interchangeably?
Spot color with transparency warning appears when trying to save a file to eps in Adobe Illustrator
This document provides the correct TU, HU and BU models for the various printer models where applicable.
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
Interested in upgrading to VersaWorks 6
Versaworks will not print jobs concurrently whenset up withmore than one machine.
Wall graphics is falling off after a few hours of application.
When outputting a design to your printer, the software needs to be able to translate commands to the device (such as how much ink to fire and when). These commands tell the machine how fast to feed the material, at what speed the print carriage travels, and what heat settings are needed for the print platen. Other variables include theproperties of thematerial being printed on, how the ink chemsitry reacts to it, how the different process colors of ink blend together to form other colors, and how long the print takes to dry. A Profile is a combination of all of these variables, among others.
Colors are not matching from one panel to the next when printing tiled images
Customer wants to change from 7 colorCMYKLcLmLk+ cleaning cartridgeto 8 colorCMYKLcLmLk + WH
It might not be detecting the cutter home position