Technical Support for
CAMM-1 GS-24 24" Desktop Vinyl Cutter
Featured Articles
CAMM-1 Series Installation WebpageCrop Mark Error GS-24
CutStudio-Software-Request
Cutting Quality GS-24
GS-24 Irregular cutting or stitch cutting
GS-24-CAMM-1-Series-Installation-Guide
My GS-24 will not connect to a PC
Search GS-24 Documents & Knowledge Base Articles
Expand All | Collapse All
Driver ( 3 )
Windows 10
Go to GS-24 start up page for the proper procedure of installing:
1. Windows Drivers Win 10, 8 or 7 32 or 64 Bit
2. Onsupport
3. CutStudio
4. Plug-ins for Adobe Illustrator and CorelDRAW
41.04 KB
The knowledge document will guide you on how to connect a GX-24 to a Windows 10 PC.
7.20 MB
Owner & User Manual ( 2 )
Repair Guides ( 1 )
This documents reviews the current Roland DGA depot repair policy
147.37 KB
Setup & Install Guides ( 8 )
La página web de instalación no está disponible en español. Utilice estas instrucciones PDF para seguir los pasos de la página web.
5.05 MB
This manual PDF contains information on handling
precautions, installation instructions, and
preparations before use. Reading this manual is Step 1 for new installations.
5.74 MB
Este manual PDF contiene la información sobre las
precauciones de manipulación, las
instrucciones de instalación y las
preparaciones antes del uso. Este manual debe leerse primero Paso 1 para nuevas instalaciones.
2.46 MB
This guide PDF offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
This webpage includes step-by-step instructions for downloading and installing the following: GRGS drivers, OnSupport, CutStudio software and user manuals. This is Step 2 for new CAMM-1 installations.
38.91 KB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.27 KB
Software Guides ( 8 )
This document PDF outlines how to acquire the Adobe Illustrator Plug-in CC 2014 CC2017 for Roland CutStudio Version 3.0.0.
2.11 MB
Este documento PDF describe cómo descargar el complemento Adobe Illustrator CC 2014 y CC 2017 para CutStudio de Roland.
1.84 MB
This document PDF outlines how to acquire the Roland CutStudio Version 3.10 Plug-in for CorelDRAW 2017 for Windows.
1.65 MB
Este documento PDF describe cómo instalar el complemento CorelDRAW 2017 para CutStudio de Roland en Windows.
1.64 MB
This document PDF outlines how to acquire the CorelDRAW X8 Plug-in for Roland CutStudio Version 3.10 for Windows.
1.43 MB
Este documento PDF describe cómo instalar el complemento CorelDRAW X8 para CutStudio de Roland EN Windows.
1.40 MB
This guide provides helpful information on key subjects related to CutStudio.
290.61 KB
This manual PDF lists step-by-step instructions for creasing and perforated cutting using VersaWorks and outputting to a CAMM-1 GS and VersaUV LEC-540.
1.29 MB
Software Updates ( 4 )
This is a plug-in zip file for Roland CutStudio in CorelDRAW 101112X3X4X5X6X7X82017. Download the exe file, and extract it. Follow the instruction described in readme.txt in the extracted folder.
1.07 MB
This is an updating program zip file to the latest version of CutStudio. You need to have Roland CutStudio already installed. Download the exe file, and extract it, then, click updater.exe to follow the instruction as displayed.
10.67 MB
This document includes links to VersaWorks Support Pages, the VersaWorks 6 Upgrade page. Also, included are links to troubleshooting documents, software system requirements and the compatibility list.
137.32 KB
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
46.99 KB
Training Videos ( 12 )
El cortador de vinilo de sobremesa ofrece infinidad de posibilidades. Hablamos de los conceptos clave para los plotters de corte y repasamos todos los complementos para obtener el máximo rendimiento del CAMM-1 GS-24
41.46 KB
Descubre el proceso de creación de la maqueta de un taxi con el cortador de sobremesa CAMM-1 GS-24 de Roland DG. Capaz de cortar materiales resistentes aporta versátilidad y fiabilidad a tu negocio.
42.10 KB
En el siguiente video-tutorial mostramos una de los múltiples usos del plotter de corte Roland CAMM-1 GS-24. Podemos crear plantillas para todo tipo de piedras incluyendo pedrería y personalizar una amplia gama de prendas con nuestros propios diseños.
41.92 KB
This video will cover how to set up the GS-24 to your computer. 1. Driver installation 2. OnSupport installation 3 CutStudio installation. 6-minute video
48.92 KB
This video explains the recommended maintenance procedures for the CAMM-1 GS-24.
45.39 KB
Mantén tu CAMM-1 GS-24 en perfectas condiciones. Te damos los detalles para mantener tu cortador de sobremesa en un estado óptimo para la producción
41.96 KB
In this episode of Pro Tips, we discuss the difference between two of the most common blades types, recognizing the need to adjust your offset and general tips on maintenance for cutter blades.
41.96 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.36 KB
En este vídeo os contamos cómo preparar vuestro plotter de corte de sobremesa CAMM-1 GS-24 para que podáis conseguir el máximo para vuestro negocio.
In this video we show you how to install your desktop cutting plotter CAMM-1 GS-24
42.63 KB
Create high-quality, on-demand heat applied graphics for personalizing t-shirts, jackets and jerseys.
41.88 KB
The easy-to-use Roland CAMM-1 GS-24 desktop cutter is a high-performance cutter that quickly produces signs, decals, stickers, car graphics, window tints, and so much more.
42.55 KB
Cut decals, paint mask, heat-transfer material for t-shirts, cardstock for packaging, and many specialty applications with the Roland CAMM-1 GS-24 desktop cutter.
49.05 KB
Troubleshooting Guides ( 3 )
This troubleshooting guide will show you how to Install the CutStudio Plug-In into Adobe Illustrator.
CC 20152017201820192020
2.92 MB
Instructions on how to download the Roland CutStudio Plugin for CorelDraw.
4.40 MB
There are several factors to consider when troubleshooting wavy, distorted, or inconsistently appearing cut lines on the GR, GS GX series cutters.
1.01 MB
Knowledge Base Articles ( 70 )
Heat transfer media does not adhere to fabric properly.
Display reads: Bad Position Error GS-24
CAMM-1 Series Installation Webpage
Can you mirror images in CutStudio?
HELP!! I can't find the driver I need for my Roland!
How can I connect 2 GS-24 cutters to a single computer?
Create Crop Mark Data in Software other than CutStudio or Illustrator
Crop Mark Error GS-24
Display reads: Cropmark Error Angle too big GS-24
Display reads: Cropmark-Error-Length-Not Good-GS-24
Display reads: Cropmark Error width Not Good GS-24
The cut path is being clipped on one side of the print
Roland CutStudio Updater to Ver.3.10
I own a GS-24 and need a copy of CutStudio.
Cutter blade and holder set up - including depth chart
Unable to weed the material cleanly on fine detailed cuts
I'm interested in finding out about the Perf Cut feature
I notice an offset between the cut line and the printed image
The blade is tearing into the vinyl
Thicker material mightrequire multiple passes for proper cutting results
List of error codes for the GS-24
User follows on screen guide but the driver fails to install
Installation Guide for GS-24
GS-24 Irregular cutting or stitch cutting
Basic Maintenance Video -
Guide to setting up material and cutting area on GS-24
Understanding the key components on the GS-24
Training Videos (Spanish/English) for various GS-24 related applications, including installing OnSupport and CutStudio
Link to the User Manual for the GS-24 Cutter
Meaning of the the LED lights
Link to the GS-24 Web Page Start Up Guide
Step 1: Guide to set up the GS-24
My GX-24 was cutting fine, then in the middle of a job it just stopped. When i attempt to send another job, nothing happens.
Registration of your GS-24 warranty takes only a minute of your time.For GS-24 cutterspurchased from a Roland DGA dealership in the North and South America Region (Excluding Brazil)
How do I rotate to cut in the feed direction GS-24
How do you tile in CutStudio?
This video will show you how to install the GS-24 drivers, OnSupport and CutStudio software.
Proper loading technique on the GS-24
Unable to read the length on a longer piece of flat material
I can see the material lifting up on the platen. Tracking issues.
Material rises up during cutting, causing the blade to scratch the material
Media is shifting to one side causing inaccurate cut lines
Loaded material and generated a motor error during media feed
The GS-24 is cutting through the backing material and even the cutter pad
Unable to communicate from my PC to the GS-24
General information about OnSupport
Display reads: Origin Error GS-24
Roland VersaWorks Dual Guide
Roland VersaWorks Guide
Roland VersaWorks Guide
Display reads: Set To <Tool Mode> Error GS-24
Searching for information
How can I manually set up the crop marks?
I'm using standard vinyl and would like to increase the cutting speed on select jobs
Display reads: Sheet Unloaded Error GS-24
Lines are being cut in dashes or even spaced sections
I printed and cut my graphics. After a day of installation, the edges are lifting. I even cleaned my walls before installation.
The GS-24 is cutting in the same area multiple times
How can I tile individual segments of a large file?
Naming conventions and key components of GS-24
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
VersaWorks 6 Guide
Interested in upgrading to VersaWorks 6
What are the loadable material sizes on the GS-24?
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
Cut quality issues and not cutting properly
Possible cut area issues
What is the maximum allowable weight of a roll on the GS-24?
General Troubleshooting Guide for GS-24