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Technical Support for
CAMM-1 GX-24 24" Vinyl Cutter
Featured Articles
Crop marks cannot be readGX-24 USB Port Issues, Option to Use USB-Serial Adapter
How can I register my GS-24?
How to install a Roland driver in Windows 7 and Windows Vista
The printing and cutting positions are offset.
When using a software other than the included software
Get the latest Software, Firmware and Manuals
Visit the Roland DG Download Center
Search gx-24 Documents & Knowledge Base Articles
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Application & Software Guides ( 1 )
This document covers how to cut from Adobe Illustrator to the Roland GX-24 using the GX-24 Windows Driver.
199.39 KB
Application Resources ( 4 )
This guide describes the functions of the GX-24, introduces a menu flow chart, and provides troubleshooting information.
43.21 KB
This guide describes the procedures for setting up the plug-in software that outputs data drawn using Adobe Illustrator or Corel CorelDRAW to Roland CutStudio.
43.23 KB
This zip file includes the installer for the Roland GX-24 operation manuals. Manuals include the CutStudio Plugin setup guide, print and cut guide and a general reference guide for the GX-24.
3.74 MB
Document ( 1 )
High resolution video of tracing raster artwork in CutStudio software using the Image Outline function.
59.33 KB
Driver ( 17 )
Windows 10
This document PDF lists instructions of how to install Roland drivers on Windows 10.
1.67 MB
The knowledge document will guide you on how to connect a GX-24 to a Windows 10 PC.
7.20 MB
CAMM-1 Driver for Windows 10, ver 1.50 32-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
10.55 MB
CAMM-1 Driver for Windows 10, ver 1.50 64-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
8.33 MB
Windows 2000, Windows XP
Model : GX-24, GX-300, GX-400, GX-500, CX-12, CX-24, CX-300, CX-400, CX-500, CM-12, CM-24, CM-300, CM-400, CM-500
Please refer to readme.txt for details
58.64 KB
Windows 7
CAMM-1 Driver for Windows 7, ver 1.50 32-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
10.42 MB
CAMM-1 Driver for Windows 7, ver 1.50 64-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
8.24 MB
Windows 7, Windows Vista
This document PDF outlines the procedures to install a Roland driver in Windows 7 and Windows Vista.
239.03 KB
Windows 8
CAMM-1 Driver for Windows 8, ver 1.50 32-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
10.55 MB
CAMM-1 Driver for Windows 8, ver 1.50 64-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
8.33 MB
Windows 95/98
CAMM-1 Cutter Driver for Windows 95 98
GX-24300400500, CX-1224300400500, CM-1224300400500 All PNC Cutter models.
Please use SETUP.exe in the extracted folder.
Please refer to readme.txt
481.35 KB
Windows Me
CAMM-1 Cutter Driver for Windows ME
GX-Series. CX-Series, CM-Series all PNC Models.
Please use SETUP.exe in the extracted folder.
Please refer to readme.txt
481.35 KB
Windows Vista
CAMM-1 Driver for Windows Vista, ver 1.30 32-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
10.44 MB
CAMM-1 Driver for Windows Vista, ver 1.30 64-bit ONLY
Models: GX-24, GX-300400500640. Note: Please use SETUP.exe in the extracted folder.
Please refer to readme.txt for installation.
8.26 MB
Model : GX-24, GX-300400500, CX-1224, CX-300400500
43.27 KB
Windows XP
CAMM-1 Driver for Windows XP, ver 1.10 32 Bit
Model : GX-24, GX-640500400300. CX1224300400500
CM-1224300400500
8.82 MB
Firmware ( 1 )
The following is the firmware updater for the GX24 vinyl cutter. The zip file contains installer, firmware and instructions for installation.
393.66 KB
Maintenance & Calibration Guides ( 1 )
How to change pinch roll wheels and cutter protection strips on the GX-24. Pinch roll wheel replacement also applies to all CAMM-1 and CAMM-1 Pro devices.
55.51 KB
Owner & User Manual ( 1 )
Product Info Guide ( 1 )
The following document provides info on the RWear Studio software program
428.69 KB
Repair Guides ( 1 )
This documents reviews the current Roland DGA depot repair policy
147.37 KB
Setup & Install Guides ( 5 )
This guide PDF offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
A visual representation of the GX-24 control panel with descriptions.
1.91 MB
This installation and setup guide PDF details how to install R-Wear Studio software.
45.87 KB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.33 KB
Software Guides ( 5 )
This document PDF outlines how to acquire the Adobe Illustrator Plug-in CC 2014 CC2017 for Roland CutStudio Version 3.0.0.
2.11 MB
Este documento PDF describe cómo descargar el complemento Adobe Illustrator CC 2014 y CC 2017 para CutStudio de Roland.
1.84 MB
This document PDF outlines how to acquire the Roland CutStudio Version 3.10 Plug-in for CorelDRAW 2017 for Windows.
1.65 MB
Este documento PDF describe cómo instalar el complemento CorelDRAW 2017 para CutStudio de Roland en Windows.
1.64 MB
This guide provides helpful information on key subjects related to CutStudio.
290.61 KB
Software Updates ( 4 )
This is a plug-in zip file for Roland CutStudio in CorelDRAW 101112X3X4X5X6X7X82017. Download the exe file, and extract it. Follow the instruction described in readme.txt in the extracted folder.
1.07 MB
This is an updating program zip file to the latest version of CutStudio. You need to have Roland CutStudio already installed. Download the exe file, and extract it, then, click updater.exe to follow the instruction as displayed.
10.67 MB
This is the software package zip file for SFEdit2 and supports R-WearStudio and MetazaStudio software only.
1.83 MB
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
47.02 KB
Training Videos ( 12 )
This video overviews using the GX-24 for apparel decoration.
64.27 KB
High resolution video of the offline cutting workflow using GX cutters and RS VersaArt printers and Roland VersaWorks.
49.67 KB
High resolution video of the offline cutting workflow using GX cutters and XJ SOLJET PRO III printers and Roland VersaWorks.
50.36 KB
This video covers the GX-24 Out of the box installation instructions.
57.68 KB
Use a GX cutter and RWearStudio software to make custom rhinestone templates
43.09 KB
In this episode of Pro Tips, we discuss the difference between two of the most common blades types, recognizing the need to adjust your offset and general tips on maintenance for cutter blades.
42.03 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.43 KB
Basic workflow for producing a Rhinestone motif template using Roland R-WearStudio.
64.53 KB
Video for working with transparencies in Adobe Illustrator specifically for VersaWorks original. Certain design elements in Illustrator can cause cut lines to disappear in VersaWorks original.
70.96 KB
The following video outlines how to vectorize a graphic for rhinestone placement using Roland R-WearStudio.
64.70 KB
The following video outlines how to install a Windows 7 compatible USB driver via the plug and play method.
51.83 KB
The following video outlines how to install a true Windows 7 print driver using the pre-installation method.
54.43 KB
Troubleshooting Guides ( 4 )
This document helps users who can't send jobs or can't communicate to their device after a Windows Update caused a communication issue with the driver. The document shows users how to uninstall the Windows update to resume communication and operation.
1.31 MB
This troubleshooting guide will show you how to Install the CutStudio Plug-In into Adobe Illustrator.
CC 20152017201820192020
2.92 MB
Instructions on how to download the Roland CutStudio Plugin for CorelDraw.
4.40 MB
There are several factors to consider when troubleshooting wavy, distorted, or inconsistently appearing cut lines on the GR, GS GX series cutters.
1.01 MB
Knowledge Base Articles ( 62 )
Heat transfer media does not adhere to fabric properly.
Customer updatesAI CCand the CutStudio plugin no longer works
Can CutStudio import a .CDR file?
Can CutStudio import gradients?
Can I use pinfeed materials in my GX-24?
Can you mirror images in CutStudio?
HELP!! I can't find the driver I need for my Roland!
When atempting to remove the GX-24 it says jobs in process when the jobs have been canceled
Crop marks cannot be read.
The cut path is being clipped on one side of the print
Received a "Bad Format" Error when attempting to install Cut Studio
Unable to weed the material cleanly on fine detailed cuts
Cutting too deep into the liner, backing material or also called the carrier paper
There are two symptoms. a.While installing the CutStudio plugin into the Adobe Extensions manager, an error may be generatedb. The CutStudio plugin seems to install properly and is accessible in Adobe Illustrator, but when a job is sent to the machine, the cutter does not activate
Do you have drivers for Windows 98?
Does the GX-24 have parallel port connectivity?
Does the GX-24 have USB connectivity?
Meaning of the the LED lights
GX-24 Searches for crop marks when cut files are sent even when the crop marks button is toggled OFF in the plugin. The machine will attempt to correct crop marks on any media or cut files regardless of how the plugin is configured.
My GX-24 is showing a bad position error on the display
My GX-24 has a cut down pressure issue and I noticed poor cutting quality
I loaded cutstudio on my computer and i get an error _cstmp_.tmp has a bad format when sending a job.
Not getting any power to the GX-24 cutter
My GX-24 is showing a Data Overflow error on the display
My GX-24 is getting a sheet unloaded error
My GX-24 shows a motor error on the display
I'm unable to communicate to the GX-24
My GX-24 is showing an Origin Error on the display screen
Having USB commication port issues on my GX-24.What are my options?
My GX-24 was cutting fine, then in the middle of a job it just stopped. When i attempt to send another job, nothing happens.
GX-24: The Driver Displays "Error" When Sending Jobs To The Cutter
When sending data from CutStudio to the cutter, the driver queue displays an "error" state
Registration of your GS-24 warranty takes only a minute of your time.For GS-24 cutterspurchased from a Roland DGA dealership in the North and South America Region (Excluding Brazil)
How do you tile in CutStudio?
How does the GX-24 connect to the computer?
How to install a Roland driver in Windows 7 and Windows Vista
How wide of media can the GX-24 fit?
I imported a BMP or JPG and its grayscale. What happened?
I want to do print and cut on my GX-24. The print and cut option is greyed out. I am not able to select my printer.
Is there software included with the GX-24?
Unable to install the Cut Studio Plugin on a MAC
Vinyl is skewing when the material is feeding out the front of the cutter
Material rises up during cutting, causing the blade to scratch the material
Media is shifting to one side causing inaccurate cut lines
Only half the graphic is being cut when using CutStudio
Unable to detect the pre-printed crop marks
Roland VersaWorks Dual Guide
Roland VersaWorks Guide
Unable to cut Sticky Flock Rhinestone Template materials with GX cutter
Lines are being cut in dashes or even spaced sections
I printed and cut my graphics. After a day of installation, the edges are lifting. I even cleaned my walls before installation.
The material skews on one side when printing or cutting.
If the printing and cutting positions are offset, this may be because the printing positions of the crop marks are offset.
FAQ for VersaWorks 6 - Includes supported devices, computer requirements and downloading/installing information.
Interested in upgrading to VersaWorks 6
What file types does CutStudio use?
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
What is the warranty with the GX-24?
What resolution does CutStudio work in?
When using a software other than the included software
Will R-Wear work with my GX-24?
Windows 7 Software Compatibility List