Important Announcement Temporary Service Notice: Drivers and Downloads — Our Download Center is undergoing system maintenance, but drivers, firmware, software, and manuals are still available for download.

Temporary Service Notice: Drivers and Downloads

We are currently performing system maintenance on our Download Center to ensure the continued security and reliability of our online services. During this time, drivers, firmware, software, and manuals are still available through a temporary download page.

To find what you need, open the Download Center and follow the link to the temporary download page.

If you can’t find what you need there, please enter your serial number below to open a support case. Our support team will be happy to help.

We anticipate full service will be restored by Monday, November 2, 2026. However, the maintenance period may be extended if additional work is required.

We apologize for any inconvenience and appreciate your patience and understanding.

Roland DGA Customer Support Team

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Technical Support for

CAMM-1 GR2-540 Large Format Cutter

Firmware Updates ( 3 )

GR2 Firmware Update

GR2 Firmware Update. This link will take you to the Roland DG Download Center for the GR2. Click on the Software Box selection near the middle of the page and then navigate down to "Roland DG File Uploder" to find the updater file.

31.03 KB

GR2-540 Firmware Zip File

GR2-540 Firmware Zip File V 1.12

319.64 KB

How to update GR2 FW

PDF Step-by-step instructions on how to update your GR2 FW

4.99 MB

Owner & User Manual ( 1 )

GR2-540 & GR2-640 Users Manual

4.52 MB

Setup & Install Guides ( 3 )

GR2 Series Sheet Basket Assembly Instructions

GR2 Series Sheet Basket Assembly Instructions. SB-54 & SB-64 basket accessory

784.55 KB

GR2-540 & GR2-640 Set Up Guide

GR2-540 & GR2-640 Set Up Guide. Full instructions on how to set up the stand and the GR2 cutter unit.

4.08 MB

GR2-540 & GR2-640 Software Installation Guide

GR2-540 & GR2-640 Software Installation Guide. This is the complete manual on how to properly install the software in the GR2 Series cutter

4.07 MB

Software Guides ( 1 )

GR2-640/540 Outputting Data using VersaWorks

This manual contains the basic operation methods for using VersaWorks to perform cutting with a GR2-640/540.

664.43 KB

Software Updates ( 1 )

VersaWorks 6 Links and Information

This document includes links to VersaWorks Support Pages, the VersaWorks 6 Upgrade page. Also, included are links to troubleshooting documents, software system requirements and the compatibility list.

137.32 KB

Troubleshooting Guides ( 1 )

CutStudio Windows Update Issue - Uninstall Fix.pdf

This document helps users who can't send jobs or can't communicate to their device after a Windows Update caused a communication issue with the driver. The document shows users how to uninstall the Windows update to resume communication and operation.

1.31 MB