Technical Service WriterAre you looking to join a dynamic team of professionals providing high-level service and support to our dealers, on-site service providers, and end-users? Roland DGA is looking for a Technical Service Writer to provide technical support to our growing customers under the Roland Care Onsite Service program on the telephone, through online networks and by email. This individual will focus on providing technical support and service coordination for our RCOS program, managing the entire customer experience from monitoring incoming requests, to invoicing the customer at the end of the service event. Ideal candidates will have large format inkjet service experience. Excellent written and verbal communications are required, and bi-lingual is a plus.
DevOps ManagerAs a member of the Information Services team, reporting to the Director of Information Services, this individual is responsible for managing a cross-functional team that includes application development and operations resources. The applications development responsibilities of this position include the delivery and maintenance of software platforms and business applications and ensuring proper change management processes, code quality, and the effectiveness of automated business processes. On the operations side, the position is responsible for ensuring the effectiveness and integrity of business data, the maintenance and testing of disaster recovery processes, and the adherence to internal controls, which take the form of a desktop support SLA, and external J-Sox audit controls. In addition to the on-site team, Roland DGA leverages an outsourced Managed Service Provider (MSP) responsible for key Infrastructure processes and desktop support. The DevOps Manager position is responsible for working with internal personnel to ensure the effectiveness of the relationship between Roland DGA and the MSP, and that the MSP is meeting the mutually agreed upon SLAs. The DevOps Manager also assists the Director of Information Services in shaping the Department's long-term vision and working to ensure alignment with global initiatives in both application development and infrastructure.
Are you looking for an opportunity to join a dynamic team of professionals at one of Orange County’s top workplaces? Roland DGA Corporation is seeking an Accounting Specialist. In this position, you will be responsible for timely and accurate processing of adjustments, inventory receipts, and refunds as well as other accounting functions. Spanish speaking is a plus. Located in Irvine, California, Roland DGA markets and distributes digital technology for creative professionals in the sign, apparel, photography, packaging, engraving and 3D modeling industries. We offer a team-oriented environment and competitive compensation package. Please email your resume to: firstname.lastname@example.org.
Manager, Imagination Center & Professional Services TrainerAre you looking for an opportunity to join a dynamic team of professionals at one of Orange County’s top workplaces? Roland DGA Corporation is seeking a Manager, Imagination Center & Professional Services Trainer. Roland DGA markets and distributes digital technology for creative professionals in the sign, apparel, photography, packaging, engraving and 3D modeling industries. A nine time winner of the Top Work Places by the Orange County Register, we offer a team-oriented environment and competitive compensation package. Please email your resume to:email@example.com
Manager of Dental BusinessThe Manager of Dental Business is the leadership role for all dental activities at DGA. Working through the DGSHAPE Americas dental team and reporting to the Director of Sales at DGA, this role is responsible for the management of sales, marketing, product management and service personnel dedicated to the growth of revenue and the DGSHAPE brand in the Americas.
The position requires a strong understanding of leadership and mentoring of staff, as well as an excellent working knowledge of the dental marketplace, workflows, emerging technologies and both competitive and complementary products. This role works through the DGSHAPE Americas team to develop strategies for sales, marketing, and support. They are the primary communication conduit between DGSHAPE Americas team and the rest of DGA. The Manager will be responsible for identifying and commercializing locally sourced products and accessories that are complementary to DGSHAPE’s existing offerings.
Due to the rapidly evolving nature of the DGSHAPE dental business, the Manager will be required to maintain constant, effective communication with the DGSHAPE global team based in both the US and Japan. Ongoing reporting on trends in the Americas market, competitor activities, and important industry news should be included in this communication.
Empleador de Oportunidades Equitativas
Roland DGA Corporation cumple con todos los reglamentos sobre equidad en el empleo.
Roland DGA Corporation es un Empleador de Oportunidades Equitativas cuya política se cerciora de que todos los empleados y los empleados potenciales sean tenidos en cuenta para todos los puestos con base en sus calificaciones y habilidades, sin tener en cuenta la raza, el color, el sexo, la religión, el embarazo, la ascendencia, la edad, la procedencia nacional, el estado de ciudadanía, el estado de veterano, la orientación sexual, el estado civil, la discapacidad física o mental o cualquier otro estado protegido legalmente.
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