Base de conocimientos Article
EGX-350 Desktop Rotary Engraver
Cargo
EGX-350 Not Communicating with Software Fix
Síntoma
The EGX-350 will not communicate with the Engrave Studio despite the software and drivers being reinstalled multiple times on a Windows 8.1 computer.
Solución
Symptom
The EGX-350 will not communicate with the Engrave Studio despite the software and drivers being reinstalled multiple times on a Windows 8.1 computer.
Cause
The firmware needs to be updated in order to extend compatibility to Windows 8.1 computers.
Solution
Update the machine to the latest firmware.
The EGX-350 will not communicate with the Engrave Studio despite the software and drivers being reinstalled multiple times on a Windows 8.1 computer.
Cause
The firmware needs to be updated in order to extend compatibility to Windows 8.1 computers.
Solution
Update the machine to the latest firmware.
Modificado
April 27, 2020