Aviso Importante
Aviso Temporal de Servicio: Controladores y Descargas — Actualmente estamos realizando tareas de mantenimiento en nuestro Centro de Controladores y Descargas para garantizar la seguridad y confiabilidad continuas de nuestros servicios en línea.
Aviso Temporal de Servicio: Controladores y Descargas
Actualmente estamos realizando tareas de mantenimiento en nuestro Centro de Controladores y Descargas para garantizar la seguridad y confiabilidad continuas de nuestros servicios en línea. Durante este periodo, es posible que algunos programas de software, controladores, manuales y otros recursos descargables no estén disponibles temporalmente.
Prevemos restablecer el acceso a más tardar el lunes 26 de octubre de 2026. Sin embargo, el periodo de mantenimiento podría extenderse si se requiere trabajo adicional.
Si necesita asistencia inmediata para obtener software, controladores o documentación, ingrese su número de serie a continuación para abrir un caso de soporte. Nuestro equipo de soporte con gusto le ayudará con opciones alternativas.
Le ofrecemos una sincera disculpa por cualquier inconveniente y agradecemos su paciencia y comprensión mientras trabajamos para restablecer estos servicios lo antes posible.
Equipo de Atención al Cliente de Roland DGA
DWX-43W Wet Milling Solution
Soporte Técnico Para
DWX-43W Wet Milling Solution
Artículos relacionados
1023-0000 to 1028-0000 Milling data error1029-0000The spindle experienced an overload
Cleaning the Milling Bur and the Inside of the Machine (Recommended)
DGSHAPE CAM for DWX-43W System Requirements
DGSHAPE CAM System Requirements
DGSHAPE Insights
DWX Windows Driver Installation
DWX-43W Daily Maintenance
DWX-43W System Requirements
Information About Power
Roland DGSHAPE Tech Support Terms and Conditions
Step 1: Configuring the LAN Connection
Step 2: Changing to the LAN Connection
Step 3: Selecting the Machine to Connect To
VPanel for DWX User's Web Manual
When Not in Use for a Prolonged Period
Búsqueda DWX-43W Documents & Knowledge Base Articles
Expandir Todo | Desplegar Todo
Application & Workflow Guides ( 8 )
3Shape CAM Produce Quick Guide Workflow for DWX-43W Users
2.91 MB
DentscapeAI Dental CADｘDGSHAPE CAM Integration
1.99 MB
DGSHAPE Americas – Certified CAM Software and Third-Party Support Policy
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AI Design Quick Guide Introduction to the Workflow from CAD / CAM to Milling. Workflow for DWX-43W Users
2.09 MB
Application Photo ( 4 )
Bulletin ( 3 )
We've come across a few instances where the driver doesn't install correctly, leading to a communication issue.
243.75 KB
Drivers ( 2 )
DGSHAPE Dental Driver for Windows Driver [ 2025-03-19, Ver.1.70 ] Download file and expand to desktop. Run SETUP64.exe file as administrator to install driver.
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FAQ ( 2 )
Firmware Updates ( 2 )
DWX-43W - Firmware Updater [DWX-43W] Updater [ 2026-10-15, V190 ]
- Notice -
After the version upgrade, you must update to the latest version of "VPanel for DWX".
After updating, automatic correction may be necessary.
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Maintenance & Calibration Guides ( 3 )
DWX series grease list. End User greases available from our Store. If can't find a specific grease, please contact your distribuitor.
755.42 KB
MSDS ( 3 )
Owner & User Manual ( 2 )
Parts List ( 1 )
DWX-43W Accessories included with the mill. Includes part numbers for each item. Some items may not be included in all regions.
695.51 KB
Sales ( 6 )
Amber Mill Direct a true lithium disilicate (glass ceramic) milling block enables in-house restorations on the DGSHAPE DWX-42W and DWX-43W without any required firing or ceramic oven time.
27.88 KB
Chairside Zirconia Starter Kit has just what you need to start milling same-day Chairside Zirconia in-house with the DGSHAPE DWX-42W and DWX-43W series milling solutions without any required firing, sintering, or ceramic oven time.
27.92 KB
ZGB Wet Mill Burs for glass ceramics and composite resins with the DGSHAPE DWX-42W and DWX-43W wet milling solutions.
27.61 KB
ZGB2 Wet Mill Burs for milling most lithium disilicates, glass ceramics, and nano-composite materials with the DGSHAPE DWX-42W and DWX-43W wet milling solutions.
27.78 KB
AK1 Abutment Grinding Burs Titanium Dedicated Milling Tool for DWX-42W wet mill
32.60 KB
AK1 Abutment Grinding Burs Titanium Dedicated Milling Tool for DWX-43W wet mill DWX-43W+DGSHAPE CAM dedicated tool Bundled with the DWX-43W+DGSHAPE CAM
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Setup & Install Guides ( 7 )
This installation checklist is a simple template designed for end users and partners to guide them through the basic installation of the DWX-43W. Additional steps may be carried out by the dealer either onsite or remotely.
140.71 KB
DWX-43W Site Survey is an assessment of a location to gather information for optimal setup, identifying potential challenges or considerations.
477.04 KB
Software Guides ( 6 )
DWX-43W - DGSHAPE CAM User's Manual - Quick Guide [ 2025-03-19, R1 ]
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DGSHAPE Cloud - How to set-up your Newsletter
26.91 KB
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Scroll down to Need A DGSHAPE Account? and Sign Up.
43.69 KB
DGSHAPE Insights Professional
Smarter Milling with AI and Remote Capabilities
AI-driven diagnostics, remote output initiation, job skip, machine and tool monitoring, case-based history tracking, job end-time － all in one platform.
27.06 KB
Software Updates ( 6 )
1 - VPanel Installer / Updater [ 2026-10-02, Ver.4.16.1 ]
for DWX-53DC, DWX-53D, DWX-52DCi, DWX-52DC, DWX-52D Plus, DWX-52D, DWX-42W Plus, DWX-42W and DWX-43W
39.71 KB
DGSHAPE CAM for DWX-43W 2025 - Master Release Notes EN
275.16 KB
DWX-43W - DGSHAPE CAM Installation Guide [ 2025-03-19, R1 ]
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DGSHAPE CAM for DWX-43W V26 Installer / Updater[ 2026-09-28, 2026 V26.0.2 ]
23.53 KB
straumann VALIDATED WORKFLOW for DWX-43W-AK-1 Updater
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Training Videos ( 33 )
The DWX-43W offers users advanced features that save time, enhance connectivity, and simplify workflows, all while providing easy, consistent, and accurate wet-milled production.
1.69 MB
The DGSHAPE CAM Download allows users to easily access and install the CAM software to operate DGSHAPE the DWX-43W.
26.76 KB
The DGSHAPE CAM Installation Overview video provides a guide to installing the DGSHAPE CAM software.
26.71 KB
The DGSHAPE CAM Interface Overview video provides a comprehensive walkthrough of the software's user interface.
28.06 KB
The DGSHAPE CAM Configuration Overview video outlines the key settings and options available within the software to optimize your milling process.
26.79 KB
The DGSHAPE CAM New Job video guides users through the process of creating a new job within the DGSHAPE CAM software.
26.74 KB
The DGSHAPE CAM offers a straightforward method to generate backup files, ensuring the integrity of your project data. By selecting the "Create Backup Files" option, the software compiles all necessary information into a zip file.
26.82 KB
The DGSHAPE CAM Job Reports video explains how to generate and interpret detailed job reports within the DGSHAPE CAM software.
26.74 KB
The DGSHAPE CAM Stream Job to Mill is a process where the CAM software generates and streams job data to the mill, enabling it to execute precise machining operations.
26.79 KB
The DGSHAPE CAM Save Toolpath video demonstrates how to save toolpaths in DGSHAPE CAM and prepare them for output to a milling machine.
25.04 KB
DGSHAPE CAM Kinematic Simulation is a software tool for simulating and analyzing the kinematics of CNC (computer numerical control) machining processes.
27.16 KB
This series of videos will make maintenance more straightforward.
Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance:
1.70 MB
DGSHAPE Corporation: DWX-43W Check Coolant Flow rate.
This series of videos will make maintenance more straightforward.
Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
This series of videos will make maintenance more straightforward. Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
This series of videos will make maintenance more straightforward. Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
This series of videos will make maintenance more straightforward. Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
This series of videos will make maintenance more straightforward.
Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
This series of videos will make maintenance more straightforward. Please visit dgshape.com for the product page or dgshape care for more tips on DWX maintenance: https://dgshape.com/dgshape-care/
1.70 MB
Welcome! The following videos offer an overview of the DWX-43W installation process, guiding you through key stages like hardware setup, system configuration, and troubleshooting to ensure your device is correctly installed and ready for use.
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The videos offer an overview of the DWX-43W installation process, focusing on key steps such as moving the device into position, setting up hardware, and troubleshooting, ensuring it's properly installed and ready for use.
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The videos offer a step-by-step guide to unpacking the DWX-43W, covering important stages such as removing the device from its packaging, checking included components, and preparing the device for installation.
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The videos offer a detailed guide for unpacking the DWX-43W, focusing on identifying and verifying all included parts, ensuring nothing is missing or damaged before proceeding with installation.
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DWX-43W + Dentbird AI Design + 3DXPRINT:
A seamless chairside workflow where Dentbird AI Design automatically generates high-quality restorations, the DWX-43W mills them with precision, and 3DX provides efficient finalization for fast, reliable results.
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DWX-43W + Exocad ChairsideCAD + 3DXPRINT: Process Overview
A streamlined workflow where dental restorations are designed in Exocad ChairsideCAD, milled with the DWX-43W, and finished using 3DXPRINT for precise, efficient chairside production.
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The videos offer an overview of the DWX-43W accessory installation, covering essential steps such as attaching hardware components and troubleshooting to ensure proper setup and functionality.
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The videos provide an overview of the DWX-43W accessory installation, including the process of filling the coolant tank and ensuring everything is properly set up for optimal performance.
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The videos provide an overview of the software installation for the DWX-43W accessory, including steps like configuring the coolant tank and ensuring the system is properly set up for optimal performance.
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The videos provide an overview of the automatic calibration process for the DWX-43W accessory, including steps to ensure the system is properly calibrated for optimal performance.
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Learn how to set up the DGSHAPE DWX-43W wet milling solution for milling titanium custom abutments with the optional add-on DGSHAPE AK-1 Material Adapter accessories.
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Join Roland DGA Dental Product Manager, Juan Molina for step-by-step tips on Coolant Tank Maintenance for the Filter-Free, DGSHAPE DWX-43W wet milling solution.
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The DWX‑43W is designed with intuitive, automated maintenance features to minimize downtime and keep performance optimal.
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Learn how to set the 6-pin adapter accessory for milling up to 6 restorations simultaneously on the DGSHAPE DWX-43W wet milling solution. Learn more about how this now included added value accessory can maximum your wet milling production.
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The DWX-43W is a high-performance wet dental milling solution designed for precision and efficiency.
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Knowledge Base Articles ( 41 )
****-****An unknown error occurred.
The name of the axis (X, Y, Z, A, or a combination of these axes) is displayed for %.
The name of the axis (X, Y, Z, A, or a combination of these axes) is displayed for %.
101C-0000The milling bur sensor was not found.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
X indicates a milling bur stocker number from 1 to 7.
1023-0000: Milling data error. The number of the parameters is incorrect.
1024-0000: Milling data error. The parameter is out of range or an invalid tool number was specified with the ITC settings.
1025-0000: Milling data error. A wrong command is detected.
1026-0000: Milling data error. The address is not defined.
1027-0000: Milling data error. The parameter is undefined or an invalid tool number was specified with the ITC settings.
1028-0000: Milling data error. The operation cannot be executed.
1029-0000The spindle experienced an overload
102A-0000The spindle experienced an overload.
1034-0000The coolant tank is not installed.
1038-0000Milling data error. No milling bur is selected.
103A-000*DANGER!! The coolant is leaking!!
103B-0000The automatic correction is not yet finished.
103D-0000Milling data error. The milling bur cannot reach the milling position.
105E-0000The pressure of the compressed air is too high or low.
1062-0000An error occurred during the automatic correction.
1063-0000The milling cannot be started because the coolant has exceeded its expiration date.
Cleaning the Milling Bur and the Inside of the Machine (Recommended)
DGSHAPE CAM for DWX-43 Mouse Operations
DGSHAPE CAM for DWX-43W What Is FileHub
DGSHAPE CAM for DWX-43W Key Assignments/Shortcuts
To check details such as the DGSHAPE CAM version, installation information, and license information, access the support information window with the following procedure.
DGSHAPE CAM for DWX-43W
DGSHAPE CAM for DWX-43W What Is FileHub?
The New Insights from DGSHAPE
DGSHAPE Insights is the web-based evolution of DWINDEX2, delivering mobile, virtual CAD/CAM management for your milling device. Available as a free application in DGSHAPE CLOUD. Insights build upon the features of DWINDEX2 with improved data graphics and a new UX/UI. DWX customers can manage their milling centers from anywhere, anytime, through their mobile devices or PC’s.
I'm having trouble installing the software. What should I do?
Daily Maintenance
DWX-43W System Requirements
Information About Power
Tech Support Terms and Conditions
Step 1: Configuring the LAN Connection
Step 2: Changing to the LAN Connection
Step 3: Selecting the Machine to Connect To
VPanel for DWX User's Manual [ 2021-05-14, R1 ]
When Not in Use for a Prolonged Period