Digital inkjet printers are most shop's largest single investment, and their production engine. Whether you're printing signage, apparel, packaging, décor, stickers, or industrial graphics, your printer isn't just equipment — it's a revenue generation machine.
While Roland DG products are known for their reliability, we offer warranties and extended service programs as strategic tools to protect your uptime, cash flow, and long-term business stability.
Here's what to know about these programs.
Why Inkjet Printers Require Serious Protection
Modern digital inkjet printers are sophisticated systems combining:
- Precision printheads.
- Advanced ink delivery systems.
- Electronics and firmware.
- Mechanical motion components.
- Environmental controls.
- RIP software integration.
These machines operate under constant production stress, and sometimes even small issues can result in downtime, which is both frustrating and expensive for shops of any size.
A strong warranty reduces financial risk and protects your most critical asset: your production capacity.
What Your Roland DG Warranty Covers
Roland DG devices include a limited base warranty of up to two years. Here is a page that can tell you more about your specific device.
In addition to understanding what is covered by a warranty, many owners are surprised to learn what is not covered. For instance, many manufacturers, including Roland DG, do not cover damage related to the use of any non-proprietary inks or ink cartridges. Knowing the limits of your warranty coverage can save you time and money down the road.
Key Reasons to Extend Your Warranty Coverage
There are many reasons to extend your warranty with the protection offered by Roland DG Care extended service plans. These include:
- Decreased downtime and predictable costs.
- Repairs made using genuine Roland DG parts.
- Rapid repair response to get your printer up and running.
- A network of factory-trained engineers.
- Digital support that's available 24/7.
Good service programs keep your printers running at peak performance and restore uptime as fast as possible.
Roland DG Care Plans
Extended Service Contracts Designed for Ongoing Production Roland DG Care extended service programs are built for shops that rely on their inkjet printers every day. They extend protection beyond the initial warranty and include operational benefits that go beyond repairs. These plans turn unpredictable breakdown costs into predictable operating expenses.
Extended Service Coverage as a Competitive Advantage
Reliable equipment service gives print businesses the freedom to continue building on their success. In competitive markets, customers choose companies that can dependably deliver on-time production.
With strong service backing, shops can:
- Accept larger contracts confidently.
- Maintain consistent output quality.
- Focus on production instead of on emergencies.
Final Thoughts
Protecting your printer with the right warranty and extended service contract coverage is a sound business decision. When your printer is protected, your revenue is protected.
For more information, visit the Roland DG Care page, or reach out to a Roland DG expert, here.
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