TrueVIS VG-640 64" Eco-Solvent Inkjet Printer/Cutter | Roland DGA
Value-Up Your VG Printer
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This guide offers Tip and Tricks for improving output accuracy. Using the middle pinch rollers & media clamps Prefeed function, Dry time setting, Crop marks, & CustomCUT function
657.55 KB
Firmware Bundle for VG-640 & VG-540 models. Bundle includes updater application, RFW file and instructions.
9.85 MB
Firmware Bundle for VG-640 & VG-540 models. Bundle includes updater application, RFW file and instructions.
9.89 MB
Manual Cleaning Guide for Roland TRUVIS Printers
4.91 MB
This guide provides instructions on how to replace the contour cutter blade, proper blade settings and blade depths. TrueVIS Models: VG2-540, VG2-640, VG-540(A), VG-640(A), SG-300 & SG-540.
662.01 KB
The TrueVIS Maintenance document shows you how to replace the media sheet cutter blade. For Models: VG2-640, VG2-540, VG-640(A), VG540(A), SG-300 & SG-540.
451.41 KB
This checklist describes specific components that come in contact with TrueVIS inks. These parts need to be cleaned on a regular basis and should be replaced according to the schedule due to normal wear.
97.41 KB
GREENGUARD Gold Certification for TrueVIS inks
273.56 KB
238.94 KB
Safety Data Sheet for TR-XX inks
1.14 MB
RoHS Conformity Statement for TR-XX inks
137.09 KB
Instructions how to install the optional Dryer Unit on the VG-640. An additional set of mounting brackets will be provided with this accessory item. Updated version April 6, 2016.
7.47 MB
Web version of the OnSupport Manual. For VG2-540 and VG2-640 TrueVIS printers update OnSupport to version 2.90 or higher.
28.50 KB
Roland VersaWorks Dual Web Manual
27.18 KB
User manual for the TU-2 take up system. Manual includes usage and installation procedures.
2.06 MB
Instructions on how to install and operate the TUC-2 take up system. Updated to include special instructions for the VG-640 & VG-540.
2.48 MB
VG-540 & VG-640 Manual del usuario Español
21.29 MB
VG-540 VG-640 User Manual (French)
8.02 MB
This is an addendum to the VG-640 User's Manual and Set up guide documents.
2.10 MB
User's Manual for the TrueVIS VG-640
26.85 MB
This guide (PDF) offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
This document describes how to install and set up VersaWorks Dual Software. It also contains a Help guide to learn about the variety of commands. RVW Dual supports the VG-540/640, EJ-640 & LEF-300 products
1.92 MB
Setup Guide for the TrueVIS VG-640. Updated April 11, 2016.
4.80 MB
Most Roland devices are supplied with a one year standard manufacturer’s warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years*.
31.01 KB
Instructions on how to install the TUC2 on the VG-640 and VG-540. It will require a set of special mounting brackets (2x)furnished by Roland DGA when the product ships.
1.42 MB
The Roland VersaWorks Dual Installation Guide covers the following topics: installation, printer and cutter setup (USB & Ethernet) and Roland@NET setup.
2.34 MB
This guide is for the use with both Roland VersaWorks and VersaWorks Dual. This manual describes the characteristics of white and metallic inks, important notes, maintenance and proper printing methods.
10.37 MB
General Web guide for VersaWorks 6.0. Note: For VG2-540 & VG2-640 Versaworks is support with version 6.2.0 and higher.
26.93 KB
Link to the VersaWorks 6 Upgrade site
27.50 KB
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
29.52 KB
In this presentation, Roland DGA Product Managers will walk you through the process of creating profitable customized apparel and accessories using Roland’s advanced TrueVIS technology.
29.40 KB
- Learn how to prepare optimized graphics files - Be able to make informed decisions about print media - Learn to configure RIP software settings for maximum print quality - Understand how color profiling affects the printing process
27.49 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
31.11 KB
This video describes how to replace the consumables on the the VG and SG (TrueVIS) series printers. Running time: 4 minutes
27.53 KB
Troubleshooting methods for VersaWorks when you have missing cut lines
654.76 KB
The CoPeck utility version 7.3.0 can be used to get reports from a printe, then be emailed to a dealership or service center for diagnostic purposes.
7.08 MB
Copeck Utility - Updated Readme instructions, includes the newer inkjet models: LEF-12i, LEF-200, VG & SG Series.
495.56 KB
​Roland VersaWorks Dual Guide
​Interested in upgrading to VersaWorks 6

The printer display is showing a temperature too high warning

​The printer display is showing a temperature too low warning
The ink is not drying very well even with higher heater temperatures

I would like more information about maintaining the TrueVIS VG2 printers and what consumables need replacing.

​VG/VG2 or SG Series printer shows a 0400 XXXX error code on the control panel display
Motor Error 0010
Motor Error 0040
Motor Error 0080
​VersaWorks 6 Guide
​Contour cutter solenoid has a delay in the full cut down motion causing an incomplete cut.
​What is the input voltage range for the VG series printer?
​The VG, VG2 & SG Series control panel display alerts the operator if one of the 3 covers are open while power is on. Close Cover alert.
​The printer halted and displayed motor error
​I would like more information about maintaining the TrueVIS printers and what consumables need replacing
FAQs about VersaWorks 6 Upgrade
​Interstested in the ink configuration
​General information about OnSupport
​Specific topics about the VersaWorks Upgrade to 6.0

Sintoma: Cuando compre la VG-540 o VG-640, ¿las tintas vienen dentro de la caja de la impresora?

​When I purchase the VG-540 or VG-640 will the inks be included in the printer box?
​The VG-540/640 has a cooling fan running even when my front power is off.
​Possible air leak in the cap top waste line connection. Cap top P/N: 6000002332  Assy, Cap Top VG-640