New Roland Care Onsite Services Expands Options for Owners of Roland Dental Devices
Irvine, Calif., May 30, 2018 – Roland DGA has announced the launch of Roland Care Onsite Services – a new program that expands the service options available to U.S.-based owners of Roland dental devices, including the company’s state-of-the-art DWX series milling machines. Roland Care Onsite Services supplements Roland DGA’s existing dental dealer support network throughout the country to ensure a better overall customer experience.
“By giving users the choice of having their devices serviced by either an authorized Roland dealer or a certified Roland Care technician, we’ll be able to optimize customer convenience as well as response and repair times,” said Ron Ball, Roland DGA’s Senior Director of Service. “Another benefit of using Roland Care Onsite Service is that no shipping of the device is required – a highly trained technician comes out to the user’s location. It’s all part of our ongoing commitment to providing not only top-quality products, but also the best service and support in the industry.”
Customers can set up a Roland Care Onsite Service appointment either through an authorized Roland dental dealer, or by submitting an online request at the Roland Care Support page of the Roland DGA website.
For more information on Roland Care service and support, visit https://www.rolanddga.com/support. To learn more about Roland’s complete lineup of DGSHAPE dental products, visit www.rolanddga.com/dental.
About Roland DGA
Roland DGA Corporation serves North and South America as the marketing, sales and distribution arm for Roland DG Corporation. Founded in 1981 and listed on the Tokyo Stock Exchange, Roland DG of Hamamatsu, Japan is a worldwide leader in wide-format inkjet printers for the sign, apparel, textile, personalization and vehicle graphics markets; engravers for awards, giftware and ADA signage; photo impact printers for direct part marking; and 3D printers and CNC milling machines for the dental CAD/CAM, rapid prototyping, part manufacturing and medical industries.
About DGSHAPE Corporation
DGSHAPE Corporation was formed in 2017 by Roland DG Corporation as a wholly-owned subsidiary to develop and market the company’s innovative 3D products, including DWX mills and DWP 3D printer for the dental industry, MPX photo impact printers and EGX engravers for the industrial labeling and personalization industries and MDX and monoFab™ series of desktop milling machines for the rapid prototyping, manufacturing and hobby industries. The company’s products are distributed worldwide.
To learn more about DGSHAPE Corporation, please visit www.dgshape.com.