TrueVIS VG Upgrade
The TrueVIS
Value-Up Program

Upgrade the Ink, Capabilities, and Cutting Power of Your VG

The multi-award-winning TrueVIS brand continues to evolve and improve— providing you with next level color reproduction, image quality, cutting efficiency, and media versatility. With the value-up program, you can upgrade the firmware on your TrueVIS VG series printer/cutter to make it compatible with the latest TR2 inks, print/cut functionalities, True Rich Color enhancements and other VG2 machine improvements.

It’s Easy to Value-Up Your VG

It’s important to note that you should only implement the firmware update on your VG if you have purchased the Value-Up Kit with corresponding TR2 ink set and your machine is ready to convert to the new ink and performance upgrade.

Make Sure You’re Ready
to Upgrade

Before you upgrade, we encourage you to look through our FAQ’s to find out when it’s most economic and beneficial to your business to value-up your VG. Our FAQ’s will provide you with all the business and technical questions you may have before making the change to new generation TrueVIS functionality. It is highly recommended to ensure your printer is in good maintenance condition prior to beginning your conversion.

Read Our FAQ's

Enter Your
Serial Number
After entering your serial number (below) and ensuring that your machine is registered and available for upgrade, you will be given a download link with further instructions on how to install the firmware upgrade to your TrueVIS VG printer/cutter.
Purchase Your Kit
Through Your Dealer

Via your Roland dealer, you will be supplied with a Value-Up Kit that includes:

  • A full set of standard TR2 inks
  • 1 cleaning cartridge
  • A cleaning kit

Now through June 30, 2020, receive 25% off your value-up kit including first set of TR2 ink – a savings of nearly $250!

  • 4-Color or 7-Color Kit: $1,021.74 $759.99
  • 8-Color Kit: $981.74 $729.99

Only registered VG owners can value-up their machines to feature new generation TrueVIS enhancements.
If you haven’t registered your machine, you will be instructed to do so after entering your serial number.


Turn Up the Value on Your VG

When you value-up your VG, you’re not only changing your firmware to accept certified TR2 ink, but also upgrading many of the major functions and features of your machine.

TR2 Ink Compatibility for 3M and Avery Warranty Coverage

Upgrading to TR2 Ink certifies your print results on 3M and Avery Dennison media.

The 3M™ MCS™ Warranty covers printing onto 3M products with standard TR2 inks.

The Avery Dennison™ ICS™ Performance Gaurantee Program guarantees same day print, lamination and wrapping with standard TR2 inks.



A Wider Color Gamut with True Rich Color

With True Rich Color enhancement, your color output combines neutral grays with smooth gradations and detailed skin tones to offer results that are ultra-vivid as well as exceptionally realistic.


Multi-Crop Function and Optimized Sheet Cutting

Your firmware upgrade includes improvements to the way your machine cuts. Custom crop in a few easy clicks and improve accuracy on stickers, labels, and other long run print/cut applications using the Crop Mark by Row function in VersaWorks 6.


More Efficient Cleaning Features

With the firmware update, automated cleaning cycles enable up to 54% less ink waste. In addition, an updated cleaning sequence automatically programs overnight cleaning.

Comparison Table



With Upgrade

True Rich Color

TR2 Ink

Orange Ink

Improved Cleaning Features

3M MCS Warranty Certification

Avery Dennison ICS Performance Guarantee Certification

New Print-Cut Features

Additional Upgrade Features

Quicker print/cut test pattern process
Updated sheet set-up sequence
New display features with temperature display during heat-up
Left and right-side alignment for cut calibration
Overcut function for sharp, clean-cut edges with easy-to-weed corners
Scale feature added to print/cut adjustment
More efficient menu navigation
Discover more features at our FAQ page

Important Notes on this Upgrade:

  • Output results with TR2 ink will be different from those of TR ink (TrueVIS INK).
  • TR and TR2 ink cannot be used together. In addition, your device ink combination (CMYKCMYK, CMYKLcLmLk, CMYKLcLmLkWh) cannot be changed. Only the ink combination you are currently using is supported.
  • The printing speed of VG series combined with new TR2 ink has changed in some modes.
  • Various previous data settings in your RIP will need to be updated to meet the requirements of the upgraded VG-640/540. Your settings from before the upgrade cannot be used because they do not support TR2 ink.
  • Before beginning the upgrade process, be sure to have ready, a set of new TR2 ink, a Cleaning Liquid Pouch for TR2 ink and a bottle of Manual Cleaning Liquid for TR2 ink. Unless you have these items on hand, you will not be able to complete the upgrade.

Presale Questions?

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