Article | Roland
Knowledge Base Article

rolandprintstudio

Title
Key Not Valid Error Message
Symptom
Unable to register the software on www.rolandprintstudio.com. The error message "Key not valid" appears.
Cause
​The dongle and access number may be mismatched.
Solution
​​Contact Roland tech support and send them a picture of your dongle and access number. The access number is located on the small pamphlet located in the software box. The dongle number is located on the dongle itself.
Applies To
Rolandprintstudio
Modified
April 28, 2017