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Knowledge Base Article

VersaStudio BN-20 20" Eco-Solvent Inkjet Printer/Cutter

Title
Waste tank shows full but pads are still clean can they be reused. Can pads be replaced with other products?
Summary
Waste tank shows full but pads are still clean can they be reused? Can pads be replaced with other products?
Details
Symptom
Waste tank shows full but pads are still clean can they be reused? Can pads be replaced with other products?

Cause
​Ink waste is a calculated value, if the prompt does occur chances are the pads are saturated with ink.

Solution

The waste tank is a measurement of expected ink waste as calculated by the utility software. Different ambient environments can affect absorption by the pads (temperature, humidity, altitude, etc). It is recommended that the entire waste tray be replaced when prompted by the utility software. Ignoring this message is done at your own risk. The pads are a special design for maximum absorption, never substitute with another over the counter material. 

 

Modified
May 13, 2020