Knowledge Base Article
TrueVIS VG-640 64" Eco-Solvent Printer/Cutter
Title
Print-Cut Alignment on VG after TR2 Upgrade
Summary
Print/Cut Alignment appears to be scaled off (drifts further away as you move away from origin point). This becomes noticeable after the TR2 Value Up has been performed.
Details
Issue - Print/Cut alignment is off after a Value Up to TR2 inks has been performed. The alignment issue appears to be a "scaling" one where the cut line drifts further off as the cutter moves away from the origin point.
Cause - It appears that there is a cutting alignment parameter that needs to be changed. In the reported case, the Cutting Calibration setting was at 0.40% after the Value Up was performed.
Solution - Change the setting - Cutting Menu >> Calibration Scan Settings >> Set back to "0". Once this has been reset - perform the Bi-Directional Print Calibration alignment, the Calibration (feed) alignment and the Print/Cut Adjust alignment processes.
Note - this is a different setting than the Print/Cut Alignment setting. Make sure to choose the correct calibration menu.
Cause - It appears that there is a cutting alignment parameter that needs to be changed. In the reported case, the Cutting Calibration setting was at 0.40% after the Value Up was performed.
Solution - Change the setting - Cutting Menu >> Calibration Scan Settings >> Set back to "0". Once this has been reset - perform the Bi-Directional Print Calibration alignment, the Calibration (feed) alignment and the Print/Cut Adjust alignment processes.
Note - this is a different setting than the Print/Cut Alignment setting. Make sure to choose the correct calibration menu.
Modified
July 08, 2020