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Knowledge Base Article

SOLJET Pro III XJ-540 54" Eco-Solvent Inkjet Printer

Title
My Roland printer is reading the full width of the platen
Summary
My Roland printer is reading the full width of the platen bed even though I loaded a smaller roll
Details
Symptom
My Roland printer is reading the full width of the platen bed even though I loaded a smaller roll

Cause
​The setting in the user menu (sheet type) could be incorrect

Solution
Make sure that media type is not set to clear, it should be set to opaque.  If it is set to clear the default width would be set to the maximum platen bed width.
Modified
April 24, 2020