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Knowledge Base Article

SOLJET Pro III XJ-540 54" Eco-Solvent Inkjet Printer

Title
Internal Error Code 0000007
Symptom
Internal Error Code 0000007
Cause
Roland devices have multiple failsafe mechanisms to protect critical components. The machine will stop operations when any of these mechanisms are triggered.
Solution

This error is related to a combination of devices, internal software, and hardware components. Please read below for further information.

How to troubleshoot this error message
 
Download and install the latest firmware updates from Roland DGA’s Technical Support Website.
 
Once the file has finished downloading, locate the installation instructions and follow the process described in the document.

If the error persists, record the error message; note the steps of when it occurs then contact your local
Roland Service Center for further assistance.
 
Note:
To find out which version of firmware you have, on most devices, go to the printer’s Control Panel and hit the MENU button. Scroll until you find SYSTEM INFO and hit the right arrow button. Scroll, once again, until you find FIRMWARE and hit the right arrow button to see the version installed on your device.
Applies To
XJ-540, XJ-640, XJ-740
Modified
February 27, 2014