Roland DisplayStudio Digital Sign System Knowledge Article | Roland DGA
Knowledge Base Article

Roland DisplayStudio Digital Sign System

Title
What file formats are supported
Summary
My file does not load into DisplayStudio.
Details
Symptom
​My file does not load into DisplayStudio.

Cause
​Either the file is too large, 1Gb or larger, or the file format is not supported.

Solution
​Make sure the file being loaded is less than 1Gb and the pixel size is approximately 1920x1080.  If the file still does not load, make sure it is a supported file type: JPG, PNG, PPT, PPTTX, PDF, MOV, MP4, SWF.  The following video formats are also supported but their playback quality may not be as good as others: AVI, DIVX, XVID, WMV, FLV, MKV, M4V.  GIF files are not supported.
Modified
May 13, 2020