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DWX-52DCi 5-Axis Dental Milling Machine With Automatic Disc Changer

Title
MillBox - How do I backup MillBox Job files for expedited support?
Summary
MillBox - How do I backup MillBox Job files for expedited support?
Details

Whenever reporting issues to CIMsystem support, you will need to include the relevant support files from backup.

If you are using a standard version of MillBox, you would do this by following these steps:

  1. Open MillBox
  2. If the job is not already open, make sure to open the relevant job by use of the Job Management Button

  3. Right-Click the Title Bar and Select "Support"
     

     
  4. The following window will appear:


    In this window, you will find the relevant MillBox and SUM3D builds as well as a button to Create the Backup files for Support.
     
  5. Click on the "Create a backup for support" button.

  6. You will see the following windows pop-up:


    This window simply indicates the location of the files that were just created.
     


    This window displays the 2 files created for support.
Modified
September 15, 2020