Base de conocimientos Article
SOLJET Pro III XJ-640 64" Eco-Solvent Inkjet Printer
Cargo
Internal Error Code 0000007
Síntoma
Internal Error Code 0000007
Solución
Symptom
Internal Error Code 0000007.
Cause
Roland devices have multiple failsafe mechanisms to protect critical components. The machine will stop operations when any of these mechanisms are triggered.
Solution
If the error persists, record the error message; note the steps of when it occurs then contact your local Roland Service Center for further assistance.
Internal Error Code 0000007.
Cause
Roland devices have multiple failsafe mechanisms to protect critical components. The machine will stop operations when any of these mechanisms are triggered.
Solution
This error is related to a combination of devices, internal software, and hardware components. Please read below for further information.
How to troubleshoot this error message
Download and install the latest firmware updates from Roland DGA’s Technical Support Website.
Once the file has finished downloading, locate the installation instructions and follow the process described in the document.
If the error persists, record the error message; note the steps of when it occurs then contact your local Roland Service Center for further assistance.
Note:
To find out which version of firmware you have, on most devices, go to the printer’s Control Panel and hit the MENU button. Scroll until you find SYSTEM INFO and hit the right arrow button. Scroll, once again, until you find FIRMWARE and hit the right arrow button to see the version installed on your device.
Modificado
May 13, 2020