Article | Roland


VersaWorks 6 File is Corrupted Issue
This article assists users with overcoming a corrupted file error in VersaWorks 6 when importing files.
VersaWorks 6 "File is Corrupted" Error
Issue: When adding a file into a Queue in VersaWorks 6.xx, the software will display a "File is Corrputed" error. This can occur during a Drag and Drop or by using the menu to add the file.
Cause: This is not an issue with VersaWorks. This is caused by incorrect Windows permissions. When Windows does not have permission to add the file into VersaWorks, the software reports the file as corrupted.
Resolution: Steps below:

  1. First, the Program Data folder on the C: drive needs to be visible. In File Explorer, select the View menu and check the box for Hidden Items.Hidden Items.JPG
  2. Drive to C:\ProgramData\Roland DG VersaWorks\VersaWorks. Right click on the VersaWorks folder and select Properties.
  3. In the Security tab, click on "Users", then click the Edit button.
  4. At the bottom of the dialog, check the box giving Users "Full Control".
April 25, 2022