Base de conocimientos Article
VersaStudio BN-20 20" Eco-Solvent Inkjet Printer/Cutter
BN-20 Utility not responding
Utilitydoes not communicate to the BN-20
Poor cable connections or defective USB cable from the printer USB port to the PC.
Check all interface cable connections. We had one report where the customer removed, reinstalled all the ink cartridges and the connection was restored. The system did not fully recognize a cartridge connection inside the cartridge holder.
January 08, 2019