DWX-52DCi 5-Axis Dental Milling Machine With Automatic Disc Changer

MillBox - How do I backup MillBox Job files for expedited support?

MillBox - How do I backup MillBox Job files for expedited support?

Whenever reporting issues to CIMsystem support, you will need to include the relevant support files from backup.

If you are using a standard version of MillBox, you would do this by following these steps:

1. Open MillBox
2. If the job is not already open, make sure to open the relevant job by use of the Job Management Button
   
   
3. Right-Click the Title Bar and Select "Support"
    
   
   
    
4. The following window will appear:
   
   
   In this window, you will find the relevant MillBox and SUM3D builds as well as a button to Create the Backup files for Support.
    

5. Click on the "Create a backup for support" button.
   
   

6. You will see the following windows pop-up:
   
   
   This window simply indicates the location of the files that were just created.
    

   
   
   This window displays the 2 files created for support.

September 15, 2020