Knowledge Base Article
CAMM-1 GS-24 24" Desktop Vinyl Cutter
Title
My GS-24 will not connect to a PC
Summary
Unable to communicate from my PC to the GS-24
Details
Symptom
Unable to communicate from my PC to the GS-24.
Cause
Check Printers and Devices in your Control Panel and check USB port type.
Solution
Check Printers and Devices in your Control Panel to see if the GS24 is in the printers list or Unspecified. Make sure that the USB cable is not plugged into a USB3 port in your PC, you will need to use a USB2 port.
Modified
April 03, 2020